Score one against hate

The Edmonton Journal is reporting that Court of Queen’s Bench Justice Philip Clarke handed 63-year-old Reni Sentana-Ries an 18-month sentence today for promoting hatred on his website. The maximum sentence was two years.

Sentana-Ries, who changed his name from Reinhard Gustav Mueller, was convicted last December by a jury on one count of promoting hatred through his site, which denies the Holocaust and says Jews created diseases such as AIDS and Ebola.

Bernie Farber, CEO of Canadian Jewish Congress, was called by the Crown in the sentencing hearing as an expert witness. Justice Clarke referred to Mr. Farber’s testimony in his sentencing decision.

He gave the jail time instead of a conditional sentence and prohibited him from using the Internet for 36 months. He also ordered the “appalling” website shut down. It still operates out of the United States. It will be interesting to see how the Court gives effect to this part of its order.

Crown prosecutor Steven Bilodeau said the case sets “a benchmark” for similar Internet hate cases.


Update:
On Saturday, The National Post [subscription required] corrects the sentence length to 16 months. The story, by Katie Rook, quotes the prosecutor as saying “I hope people like Mr. Santana-Ries get the message that they can’t put this kind of toxic material on the Internet without paying a heavy price.”

The Post story notes the participation in the sentencing by Bernie Farber as an expert witness.

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Voice is still voice 2.0

The CRTC has issued Telecom Decision CRTC 2006-53, its reconsideration of how to regulate VoIP.

In the Decision, it reaffirms its approach to the regulation of VoIP – basically saying that ILEC VoIP services are regulated the same way as TDM services. However, the CRTC is using the opportunity to launch a review of the way it regulates local phone services, a Decision that was released in April. Specifically the Commission plans to review the 25% market share loss criteria prior to forbearing from price regulation and and the 20% loss criteria prior to removal of winback restrictions.

There were dissenting opinions from 3 Commissioners. Commissioners Cram and Langford agree with the retention of the VoIP regulatory regime but disagree with a review of the Local Forbearance criteria. Commissioner Noel continues to believe that VoIP should have been forborne as a service at the outset. She agrees with the review of the criteria.


Background
In May 2006, the Federal Cabinet sent the CRTC’s 2005 VoIP Decision back for reconsideration. Recall that when the CRTC issued its Decision on May 12, 2005, it was largely consistent with the preliminary views it had issued in its April 2004 Public Notice. At the time, the CRTC was one of the world’s first regulatory bodies to make a pronouncement on what was then an embryonic industry in terms of the general marketplace.

The CRTC ruled that Voice is Voice regardless of the underlying technology; ILEC VoIP would therefore be subject to regulation – although the CRTC has allowed ILECs to price VoIP services differently and with greater pricing flexibility.

In May of 2006, in response to appeals launched by the ILECs, Cabinet asked the CRTC to review its Decision and report back in 120 days. At that time, Cabinet said

After careful study of the CRTC decision, and the subsequent appeals, the government believes it is in the public interest for the CRTC to reconsider its decision… This will give the CRTC the opportunity to take into account the increase in demand for VoIP services and changes to the overall regulatory environment since the original decision was announced last year.

The CRTC had a busy summer in order to complete this process in such a compressed schedule. Keep in mind that there were instructions to consider the increase in demand for VoIP (requiring exploration and testing of evidence), the proposed policy direction to increasingly rely on market forces (announced by Minister Bernier at The Canadian Telecom Summit in June), the recommendations of the Telecom Policy Review Panel and the host of submissions provided in response to its Public Notice. Review the original Decision in light of the new market conditions and policy directions.

A discussion of the Local Forbearance Decision and its criteria can be found in our April 6, 2006 posting.

Which brings us to today.


VoIP Regulation 2.0
We will be writing more over the next few days about what we think all of this means.

Although the ILECs may not feel relief for the VoIP services, it is almost certain that their local phone services will be eligible for deregulated pricing sooner.

It is fascinating to see the dissent within the Commission as well as the majority determination to review the CRTC’s Local Forbearance Decision so quickly (less than 6 months) after its release.

The Public Notice will be operating on an expedited schedule. The CRTC has already issued interrogatories to ILECs, CLECs and VoIP service providers in order gather market data. Those responses are due in 2 weeks. The schedule set out in the PN calls for the record to be closed by October 26 and a Decision to be released within 120 days.

That kind of speed is required in order to make the decision meaningful. As we wrote a few weeks ago, there are a number of markets that are going to exceed the current thresholds.

Let’s hope that the need for a speedy decision doesn’t outweigh the need to get it right. It isn’t in anyone’s interest, ILEC, competitor nor consumer, to have regulatory uncertainty created by ongoing reviews.

Keeping Nortel top of mind

exit the UMTS wireless access business and sell it off to Alcatel. Perhaps it will be easier for the larger company (Alcatel/Lucent) to make a go of it. On the conference call, Mike Zafirovski said that he did not see a way for Nortel to grow its participation in UMTS to profitability.

The challenge, of course, will be for Nortel to keep customers thinking of them as a full service solutions provider. It may increase the role of engineering and systems integration services.

With its competitors getting bigger through consolidation, Nortel will have to work harder to keep itself top of mind for its customers to call.

Messing with my mind

The CRTC was messing with our minds today.

They delayed their regular 11:00am release of news until 2:00pm, which led many of to think that the VoIP reconsideration was coming out this afternoon. I know that I wasn’t alone, because Denis Carmel, the CRTC director of public affairs, just sent a note to let us know that the VoIP decision is being released at 11:00am on Friday.

As a result, my daily blog entry will be delayed on Friday until around noon.

By the way, the reason for the CRTC’s delay in releasing its Thursday news? The end of August is time for the renewal of a lot of broadcast licenses.

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Contradictory reports on VoIP quality

We’ll look at VoIP issues for the next few days, since the CRTC’s reconsideration of the VoIP regulatory regime should be released later today or tomorrow.

About a month ago, I mentioned a recent Brix Networks study on VoIP quality metrics. Brix reported that there are service quality problems with 20% of VoIP calls.

Earlier this week, Montreal-based Minacom released its own study that shows:

Only 1 out of 50 calls found to be unacceptable, 85% of VoIP calls exceed PSTN quality according to Minacom’s standards-based, North American & Global VoIP Testing Study.

This is seemingly in direct conflict with the Brix study, but there is a key difference in the definition of what kinds of VoIP calls are being studied.

Brix focused on PC-PC types of calls. Similarly, a study I reported on by Telephia excluded cable company digital voice “since they are not promoted as VoIP.”

The Minacom study includes telco and cable VoIP offerings and is therefore more representative of what consumers and businesses are buying.

OK. So VoIP can be as good, and even better, than POTS. As I wrote earlier in the week, show us the features and fun capabilities. Give customers a real reason to switch!

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