Wireless is all about personalization

June 15, 2009

Once again, Nadir Mohamed provided the opening keynote at The Canadian Telecom Summit on Monday.

As reported on Mobile Syrup, Nadir observed a key distinction between wireless and wireline communications:

It’s an important thing to reflect back. 25 years ago… 1985 when we launched wireless in Canada, the notion of wireless was very much about mobility. Wireless = Mobility. I suggest today that wireless has very little to do with mobility and everything to do with personalization.

More coverage of the opening day activities tomorrow.

Technorati Tags:
,

Mobile Syrup on Mike Lazaridis

June 15, 2009

Mobile SyrupMobile syrup has coverage of the keynote address by Mike Lazaridis at The Canadian Telecom Summit, including some mobile video.

I’ll find links for more press coverage of the first day of the event by tomorrow.

Update [June 24, 9:30 pm]
Link to cover story in Canadian Jewish News, June 25, 2009 edition.

Technorati Tags:

Coverage of The Canadian Telecom Summit

June 15, 2009

Mobile SyrupIf you can’t make it in person to The 2009 Canadian Telecom Summit, which opens today, then be sure to watch for coverage from your favourite media outlet.

The Globe and Mail is our media partner for this year’s event and it will have daily coverage.

CARTT will be providing delegates with daily conference newsletters and regular updates for its subscribers. And Tech Media Reports and FoxGroup Media will have coverage for its subscribers.

Mobile Syrup is planning to cover the event with live coverage and Mark Evans will be there, and we have conscripted him to moderate our panel looking at the Broadband Home.

If you have not yet registered, well… what are you waiting for?

Technorati Tags:

The 2009 Canadian Telecom Summit

June 15, 2009

Canadian Telecom SummitIt’s showtime!

The halls are set. The 2009 Canadian Telecom Summit opens this morning at 7:00 am.

Hundreds of delegates have registered to hear from 79 speakers and to join with colleagues, clients and competitors for 3 days of schmoozing. The number of last minute registrations last week were both surprising and gratifying.

I will try to provide some updates throughout the event. Various media outlets will be providing coverage.

Watch this space for links.

Technorati Tags:

Telecom’s bad rap

September 24, 2018

Interesting story in Xchange that speaks about the bad reputation that the telecom industry has in the eyes of the public.

The telecom segment is one of the least regarded, according to The Reputation Institute. The problem is blamed on a failure by operators to explain anything about themselves beyond the network and the services, which often disappoints.

The Managing Director of the Reputation Institute, Anthony Johndrow said:

People have very high expectation that the phone’s going to work without bugs, that the infrastructure’s there for conversations to be crystal clear, no dropped calls, and that the broadband’s going to be fast — none of which is true in wireless all or even most of the time. So it’s uncommon for people to be truly happy with service they get from their cell provider.

I found it interesting that this story is about US carriers, but ask the question about whether Canadian service providers would rank differently.

Are services so complex that they are bound to disappoint?

It is a subject worth exploring next week at The 2009 Canadian Telecom Summit, which opens on Monday.

Have you registered yet?

Technorati Tags:

Scroll to Top