The CRTC has issued a public notice to take a fresh look at a few of the telemarketing rules, showing that consumer protection continues to be a focus.
In addition, the Commission issued an Erratum, correcting a few minor errors in the original Decision on dealing with complaints in respect of its Unsolicited Telecommunications Rules.
The new public notice is calling for comments on 3 areas:
- Political parties are exempt from the Do Not Call List (DNCL) rules, but currently, independent candidates are subject to those rules. Should the exemption be expanded?
- Current DNCL registrations expire after 3 years, because of original concerns that people move or discontinue service. Should the registration period be permanent?
- The CRTC has rules on acceptable times of day for auto-dialers to call people. Certain provinces have different hours. How should the conflicts be resolved?
Comments are due on December 4, with reply due December 19. A decision is expected by the end of April.
A thought – how long will it take before every number is on the DNCL, if registrations become permanent? How do we avoid a Hotel California registry?
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