Training the Next Generation of Tower Technicians

A new report aims to encourage and assist the development of comprehensive training programs for the next generation of telecommunications tower technicians. According to the release, “As the demand for wireless services in Canada continues to accelerate, so grows the demand for skilled technicians trained to build and maintain the country’s telecommunications towers and other critical wireless infrastructure.”

I have written before about the Structure, Tower and Antenna Council (STAC), which represents and provides a collaborative forum for Canadian wireless communications carriers, tower owners/operators, tower and rooftop equipment engineering service suppliers, and wireless communication facilities construction and maintenance contractors.

STAC released “Training the Next Generation of Tower Technicians” to aid in the development of a standardized training curriculum for new telecommunications tower technicians. The hope is that this will aid post-secondary educational institutions and specialized training schools to train the next generation of this in-demand workforce, supporting the growing need for wireless
connectivity.

Following lengthy deliberations, including research and interviews with people involved in launching similar training in the US, STAC identified six primary areas of study for those training to become tower technicians, as well as corresponding subtopics per each subject:

  • An Introduction to Telecommunications;
  • Climbing and Safety;
  • Measurements;
  • Construction;
  • Rigging; and
  • Electrical and Radiofrequencies (RF) Safety.

The structure, tower and antenna industry faces unprecedented recruitment challenges regarding the supply of workers, critical to meeting a continually growing demand for wireless services. In the absence of standardized industry training, employers are hiring and training new technicians themselves. As a result, there can be disparities, not only the types of training, but the scope and quality of training provided to new employees entering the industry.

As with any specialized workforce, the lack of adequate, standardized training can potentially result in hazardous working conditions. Harmonizing training and skills requirements for those joining the industry can help ensure critical communications infrastructure will be constructed with paramount concern for worker safety and network quality. Following completion of the classroom and lab-based learning modules, STAC’s Industry Workforce Committee believes additional structured learning through the completion of workplace learning placements, such as coop programs, would be beneficial to students, allowing for experience-based learning on-site, and providing students with an opportunity to develop hands-on knowledge of the job.

STAC indicated that it is eager to assist educational institutions and training providers seeking to offer this curriculum to develop the next generation of tower technicians.

Which schools will step up?

Investment driving innovation

Over the past few days, I noticed a common theme – investment driving innovation – in two press releases (Bell and Comcast) and two executive profiles in the Globe and Mail (on TELUS CEO Darren Entwistle and Bell CEO Mirko Bibic).

Let’s take a quick look at the connections.

Earlier today, Bell announced Gigabit 8.0 internet service, offering symmetrical download and upload speeds of 8 gigabits per second (8 Gbps) over its fibre network. That is a blistering high speed service, said to be the fastest residential internet speeds available in North America. At the same time, Comcast announced that it had successfully tested technologies that enable it to offer symmetric multi-gigabit per second services over its cable plant – technologies that can be expected in residential networks over the next year. We can expect these capabilities to be deployed in Canada as well.

In the profile on TELUS CEO Darren Entwistle we read:

When Telus first started planning its copper-to-fibre migration, its leadership wasn’t in agreement about how fast to move. “We were not a house united, we were a house divided,” Mr. Entwistle said. “There was a lot of back and forth – not so much on doing it, but what’s the right pace? Should we take an incrementalist approach versus going all in? Thankfully, we went all in.”

Similarly, the ROB Magazine profile on Bell CEO Mirko Bibic has:

Since I became CEO, and since the pandemic, we have invested more. Built more, better wireless networks, better fibre networks, to more communities—urban, suburban and rural. At the beginning of 2020, we had no 5G networks. Now we’re going to have 80% of the country covered with Bell 5G networks. By the end of this year, we will have made our fibre internet services available to two million additional locations. And we’ve invested in more resiliency and security.

I saw a common theme in facilities-based competition driving investment. Not just for the sake of investment, but because of the strategic value of networks as the platform upon which the overall economy can grow. As Mirko Bibic said when asked what the telecom landscape looks like in five years:

In terms of the connectedness of the country, what I really hope is, well before five years from now, we will have shifted the public policy focus from not only talking about price, quality and coverage, to serious discussions about how to use these networks. How do we encourage more investment in networks, more technology adoption by large and particularly by small businesses? More R&D investment by domestic and global players. Because if you want to invent something, in the metaverse or whatever it is, come here. Because we can give you the best network experience in order to make your inventions work. That’s what I hope we’ve accomplished, well before five years from now.

Investment drives innovation. Facilities-based competition drives investment.

A reading list for free market telecom policy

Congratulations to Pierre Poilievre, the new leader of the Conservative Party of Canada, and leader of His Majesty’s Loyal Opposition.

Over the past few years, I have been somewhat critical of some telecom policy position papers to emerge from the Conservative party. Truth be told, I have been critical of a lot of telecom policy… full stop.

Let’s face it, Canadian telecommunications policy hasn’t won a lot of fans among consumers, or among service providers for that matter. Yet here we are, continuing to pursue the same approach, with spectrum set-asides and using number of competitors as a lazy substitute to measure competitive intensity.

But, with a new leader of the opposition, a “champion of free markets”, it just might be an opportunity for a fresh look at developing a “free market telecom policy”, as a key enabler of Canada’s digital economy.

So, in the spirit of the start of a new school year, let’s review our initial reading list, kicking off our graduate-level course in Free Market Canadian Telecom Policy.

There you go.

That should be a good start for some background reading on a more free market approach to Canadian telecom policy. I’m happy to hear if there are others to be added.

Be ready for a pop-quiz in the next few weeks. I’m looking forward to seeing proposed topics for your term papers. And don’t forget – class participation represents a significant piece of your final grade.

More competitors is not the measure of more competition

Through the weekend, I saw an interesting exchange on Twitter related to a Chicago Law Review paper by Herbert Hovenkamp, a professor at University of Pennsylvania Law and the Wharton School of Business. The paper postulates “when antitrust pursues a goal of higher output in product markets it is benefitting labor and consumers alike.”

According to Professor Hovenkamp,

Both antitrust’s neoliberal right and its Progressive left have advocated policies that are harmful to labor. The right did so by developing a cynical vision of “consumer welfare” that incorporated producer profits into the definition and advocated for lower output in product markets. The left has done the same thing with its hostility to large firm size, even when dictated by scale economies or network effects, and its protection of small business.

The Twitter exchanges he had through the weekend looked at a number of major anti-trust cases in the US, including AT&T, Google and Facebook. On AT&T, Professor Hovenkamp said, “I cannot identify a single upside from the regional separation and as far as I know no one has. The interconnection obligations are a completely different matter.”

But the post that caught my eye was his reply to a lawyer who suggested splitting Facebook-parent Meta vertically and horizontally to create more competitors.

“More competitors is not the measure of more competition.”

I thought that statement was worth capturing, especially in view of the various mergers and acquisitions under examination in Canada’s telecommunications market.

Immigration impacts mobile markets

I have had an interest in looking at demographics ever since my graduate research paper examined the impact of Quebec politics on the growth of a subset of Ontario’s population.

That may explain why I was particularly taken by a research report released by Scotiabank Global Equity Research that looked at Canada’s increased rate of immigration and the impact on the mobile services market.

I was particularly interested in these key points raised in the Scotiabank report:

Strong wireless loading in Q2 likely not a one-time event. Net wireless loading for publicly listed Canadian service providers totaled 450K in Q2, the highest level for a second quarter in the last 15 years. This level of wireless loading is usually reserved for a normal Q3 or Q4 (i.e., the back-to-school and winter holiday seasons). In “normal” times, Q2 usually saw 200K-350K net new activations.

Canadian immigration surge fueling recent population growth. Interestingly, the Canadian population grew by 128K in Q1 2022 (the last data set published by Statcan), the highest level for a first quarter in at least the last 15 years. Of that increase, 127K came from new international migration, of which, 114K were due to new permanent residents. The increase in new permanent residents is a proactive government directive that is expected to boost new immigrants to around 443K per year over the next 3 years from around 300K on average in the last 7 years. Just to frame the impact of immigration on population growth, the Canadian population grew by 1.3% yoy in 1Q22, excluding immigration the growth would have been 0.1%.

Some companies will feel the benefit more than others. Population growth was not even across Canada. Ontario and British Columbia saw an outsized increase compared to Quebec which was closer to recent levels. The reason we highlight these divergences is due to the higher market share that Rogers has in Ontario and TELUS in BC in normal times. This also could explain why Quebecor did not see a material increase in yoy net loading in Q2 vs previous years as population growth in Quebec has not increased to the same extent as Ontario or BC.

To what extent are these trends contributing to business strategies, including M&A activity, among national telecommunications companies?

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