Reforming the Telecom Act

On a conference call on Tuesday, Minister Bernier indicated that he wants to move forward on Telecom Act amendments in order to implement more the of the recommendations of the report of the Telecom Policy Review panel.

We need to recognize some practical realities. This is, after all, a minority government. It returns us to the challenge of gaining opposition party support for telecom policy reform, a process, incidentally, that was launched by the last Liberal government.

Among the reforms that require legislative change is relaxation of foreign ownership. Some observers believe this may be the best way to provide meaningful wireless competition. The consultation for the next wireless auction, alluded to in Quebecor’s response to Monday’s Ministerial announcement, will be issued by Industry Canada early in the New Year.

What will it take to get support for further telecom policy reform?

Orwellian double-speak

A note in passing: Did anyone else catch the creative Orwellian double-speak in the Business Review Conference today from BCE? Check out slide 12 entitled “Market driven price changes.”

All of the examples are price increases.

Hmmm.

Does the marketplace drive price increases or just begrudgingly tolerate price increases?

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Real or phone(y) competition

We think that the Minister’s proposal to vary the CRTC’s local forbearance decision may unleash the incumbents sooner than expected.

By removing restrictions on winbacks and promotions, the reality of price competition could be upon us as soon as next month, even before satisfaction of the ‘presence-test’ or the wholesale QoS metrics permit full forbearance.

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Are we ready for full telecom price competition?

Yesterday’s announcement to overturn the CRTC’s local forbearance decision is expected to more speedily open full price competition for local phone services.

Included in the changes is a 120 day countdown timer for the CRTC to respond to applications for forbearance once the criteria are met. As Minister Bernier stated in his announcement:

About 60 percent of the Canadian population lives in regions that meet the competitive infrastructure test, including most major urban centres. For Canadians living in remote areas of the country where there is limited choice, our government will be there to ensure universal access to telecommunications services at a reasonable price.

As pre-condition, however, the major incumbents, Bell and TELUS, will still need to improve their performance on Quality of Service for facilities that are provided to their competitors. Reports are that the ILECs still have failing grades, even on the subset of metrics under the new rules; improvement on this requirement will result in better service for customers of all industry players.

In the meantime, restrictions on promotions are being lifted, as are the prohibitions associated with winbacks. Both of these should provide more immediate visible signs of competition for consumers. We’ll continue to look at the implications of the impact of the relaxation of these rules in the coming days.

It is becoming clear that Competition Bureau chief Sheridan Scott will be taking on an increasingly important role for the telecom sector. Her experience at both the CRTC and Bell make her well suited for the task. She will be speaking at The Canadian Telecom Summit in June.

Quebecor signals cellular ambitions

In the wake of Industry Minister Bernier’s announcement to overturn the CRTC’s local forbearance decision, Quebecor issued a statement that calls for further moves by the government to liberalize other communications sectors.

Pierre Karl Peladeau said:

we encourage the Government to follow its own logic by proceeding with the deregulation of the entire cable and broadcasting sectors as quickly as possible because, in our opinion, this could permit consumers to benefit from reduced cable bills.

The issue of regulatory symmetry for cable companies and telcos is familiar. At last June’s Canadian Telecom Summit, Robert Depatie spoke of the complex regulations that apply to the cable industry.

Quebecor Media also appears to be asking for the Government to put in place incentives for new entrants to offer mobile services. It says that it wants the phone companies to use their wide profit cellular margins to offer Canadians the latest technology and to lower prices for mobile wireless services.

Presently Canadians pay 60% more than Americans for mobile telephone service and do not have access to the same advanced technology available everywhere else in the world. This is unacceptable and can only be explained by the existence of a Canadian oligopoly that controls this business sector.

Once again, Videotron is proving that it is prepared to be a disruptive force in the converged telecom sector.

Robert Depatie, the president and CEO of Videotron, will be speaking at The Canadian Telecom Summit in June.

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