Ease the pain

CRTCIn near record time, the Commission has issued the first of its decisions on the treatment of competitor quality of service (CQOS) when circumstances beyond the control of an ILEC might have caused it to fail to meet the performance standards.

As important as the decision itself is the speed by which the CRTC dealt with this matter. The CRTC issued a public notice on April 13 and it set a target to deliver a decision in 60 days. The PN called for comments within 2 weeks. Reply was due a week later. Yesterday’s decision meant the CRTC delivered on its aggressive timetable.

The CRTC is moving quickly on the directions from Cabinet to open up local telecom markets to less regulatory intervention. It is one of the areas we will hear about during the regulatory blockbuster – Wednesday at The Canadian Telecom Summit.

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Sanctuary for the proletariat?

Andrew Keen has released a book: The Cult of the Amateur: How today’s Internet is killing our culture.

Keen had an article in the Standard last year that described his views on Web 2.0. In democratizing the ability to publish, Keen argues that the internet has become a tool to extend narcissistic ‘self-actualization’ to a global level.

It is technology that enables anyone with a computer to become an author, a film director, or a musician. This Web 2.0 dream is Socrates’s nightmare: technology that arms every citizen with the means to be an opinionated artist or writer.

The Standard article continues:

So what, exactly, is the Web 2.0 movement? As an ideology, it is based upon a series of ethical assumptions about media, culture, and technology. It worships the creative amateur: the self-taught filmmaker, the dorm-room musician, the unpublished writer. It suggests that everyone–even the most poorly educated and inarticulate amongst us–can and should use digital media to express and realize themselves. Web 2.0 “empowers” our creativity, it “democratizes” media, it “levels the playing field” between experts and amateurs. The enemy of Web 2.0 is “elitist” traditional media.

Keen compares this to Marxism and goes on to say:

Just as Marx seduced a generation of European idealists with his fantasy of self-realization in a communist utopia, so the Web 2.0 cult of creative self-realization has seduced everyone in Silicon Valley.

It is a contrarian view worth examining and understanding. But take time to read the review by Lawrence Lessig as well. According to Lessig:

Here’s a book — Keen’s — that has passed through all the rigor of modern American publishing, yet which is perhaps as reliable as your average blog post: No doubt interesting, sometimes well written, lots of times ridiculously over the top — but also riddled with errors.

Polarizing views that should make for continued discussion – using the elistist traditional or the proletarian media.

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Personality traits of CEOs

One of the real pleasures at The Canadian Telecom Summit is the opportunity to meet a wide variety of CEOs from suppliers and service providers from around the world.

Each has a different personality and each a different approach to running their business and to the way they deal with people.

In yesterday’s Financial Post, I wrote about Michael Sabia, CEO of Bell Canada – the phone company formerly known as BCE [version].

In the article, I recalled the way he dealt with a questioner at a recent AGM and insisted on being called ‘Michael’ rather than ‘Mr. Sabia.’ I wrote that

I suspect that you can learn a lot about human nature by examining the way an executive treats people at the bottom of the organization.

Michael Sabia is the luncheon keynote speaker on June 13 at The 2007 Canadian Telecom Summit.

Individual payphone pricing

CRTCShould prices for calls from payphones be more flexible?

How about $1 for a call from the airport but a quarter from a parking lot? Maybe higher prices where cellphone service is spotty? Lower prices where there is more competition or where the carrier wants to provide a public or promotional service?

Earlier this week, the CRTC launched a public proceeding:

to consider the appropriateness of removing the prohibition on further rate de-averaging for pay telephone and business services offered by the large incumbent local exchange carriers

Recall that in its price cap decision (2007-27), the CRTC enabled rate de-averaging for residential services, all the way down to the individual subscriber level.

A decision is expected to be released before the end of the year.

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8,200,000,000 reasons to go private

AvayaThe private equity world is proving that it is interested in more than just Canadian companies.

Last night, Avaya agreed to be acquired for $8.2B by private equity firms Silver Lake Partners and TPG Capital.

Avaya’s COO, Michael Thurk, is the Day 2 opening keynote speaker, at next week’s The 2007 Canadian Telecom Summit. The event promises to be our biggest and best yet.

If you can’t attend, The National Post will be covering the event, beginning with a preview on the morning of the conference opening on June 11.

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