Subsidizing new entry

My posting from last Sunday attracted a number of comments – way more than I would have expected on a beautiful Father’s Day.

Brian Gordon said:

So, it all comes down to whether or not Industry Canada believes it would be in the public interest to have more competition in the cellular market. IF they believe more competition is needed, then they have to determine if it would be in the public interest to introduce some specific measures into the auction process in order to give the competition they want a chance to succeed by allowing new players to have the ability to hit the ground running.

I am not certain that the decision tree necessarily starts with needing to determine whether it is in the public interest to have more competition in the cellular market.

It’s possible that there needs to be a decision made about what would give sufficient cause to intervene in the market place. Given other pronouncements from this government, one would assume that there must first be convincing evidence that the market isn’t working. The ex-post versus ex-ante thing.

We might want to start with the possibility of a Bell / TELUS combination. It is interesting that TELUS is suggesting that, under its combination proposal to retain all of the acquired assets of Bell, it agrees there would be a sufficient reduction in competition to warrant new entrant concessions in the spectrum auction, including a set-aside. Such concessions, characterized as a subsidy by TELUS just a few weeks ago, will ease the ability for, but not provide the assurance of, additional viable industry players.

More competition is always desirable: for cars, gas, groceries and communications services. I welcome the possibility of additional service providers. So the first decision in the tree (would it be in the public interest to have more competition in the cellular market) is easy to answer – of course it is.

The real question is whether it is in the public interest to introduce specific measures into the auction process, versus measures to prevent the market contraction. The concern, expressed by TELUS itself, is that interference in market forces in the auction could lead to disastrous unintended consequences. But that is another posting.

What’s really going on with Bell and TELUS?

BellusWho thinks that TELUS and Bell can combine without having to spin out lots of assets?

I disagree with Greg O’Brien’s assessment in CARTT:

Using year-end 2006 figures, a “Bellus” would own approximately 82.5% of the traditional telco customers in Canada. What’s that you say, the telecom field is hyper-competitive with many newcomers like cable and others? Even factoring those in, a Telus-Bell combo would own 77% of all local lines in the country.

As a consumer, those are hard to swallow numbers. Potentially anti-competitive numbers.

In my view, Bell and TELUS don’t compete today for residential local lines other than where wireless competes for wireline substitution. Each has maintained a regional focus in the residential sector.

It is on the wireless and enterprise side that competition concerns should arise. As such – it seems clear to me that wireless and enterprise will need to be spun out from a combined Bellus, no doubt causing significant upheaval for customers.

That means great opportunities for competitors picking up the pieces; opportunities from buying pieces being spun out and opportunities to win customers unhappy with being traded around like baseball cards.

What kind of distractions would this merger cause for management? What kind of chaos will this cause for national and multi-national enterprise customers?

Let me paint an alternate scenario. Start by looking at the most likely assets to be permitted to be retained by the combined entity. That creates a list of assets that could be sold to TELUS by the victorious acquiring private equity firm and also identifies the assets that would need to be dealt elsewhere.

TELUS and Bell talking to each other helps crystallize a dissolution plan and perhaps helps drive improved valuations from the remaining bidders.

After the dust settles, I’d suggest that telecom in Canada will remain competitive, thanks to Rogers and MTS Allstream on a national level and cablecos such as Shaw and Videotron on a more regional level.

A merger of Bell and TELUS may create an opportunity for someone (or some group) to instantly become a national wireless player buying existing spectrum and with millions of customers.

Are there any un-conflicted investment banking firms left out there?

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Odds and ends

I have received some interesting feedback – on and off the record – that is worth sharing.

A comment on my Monday post points out a good reason for people to comment anonymously – lack of corporate support for their involvement in blog commentary. The comment said:

If you say something that even hints at being confidential, proprietary, libelous, discriminatory, etc. and it’s found out, you’ll get a rather large chunk of your hide taken out by HR, not to mention your boss of the moment. So a lot of people use prudence, rather than their real identity.

I had a chance to have a brief conversation at The 2007 Canadian Telecom Summit with John Roese about the challenges for an officer of a public company to speak freely on his blog. I fully understand that concern.

So, let me provide a screen for a couple good contrary viewpoints that have been sent into me privately.

Here is one on the spectrum auction:

For some strange reason I am of the view that the government should set aside spectrum from a policy perspective. What analogies miss, such as Bangor Lodge, is that in wireless, the government owns all the available real estate and has it awarded it to just three innkeepers. I believe that anyone in cottage country who can get the zoning permission can start an inn.

The other issue I take with the incumbents is that they have all benefited in some way shape or form from spectrum grants, with the understanding that the licenses were for a limited amount of spectrum for a defined time period. I didn’t think they came with a caveat that all future spectrum grants would allow them equal access. Isn’t it a case of ‘buyer beware’?

A number of people point to the fact that the current incumbents received their initial spectrum without large upfront payments. Many of these folks tend to forget that there was no certainty to the success of cellular as a service. Indeed, a celebrated study conducted in 1980 forecast a total market of less than a million subscribers in the US in the year 2000 – off by more than 2 orders of magnitude. The spectrum had no proven value at the time that Rogers and the ILECs got started.

So what would have been the right market price in 1984 for the spectrum? In hindsight, our vision is crystal clear. Isn’t it possible that the risk sharing model – carriers paying as demand grew, was the appropriate model in a high risk period of time for the industry?

“Bruce,” commenting on Sunday’s posting, noted:

As I said in my original comment, the goal should be to ensure there is spectrum available to a new entrant, but not at a discount for the new entrant. (Yes, this will reduce the total government take because it removes the incentive for incumbents to pay more in order to hoard the spectrum.)

Brian accurately gets at the broader policy issue — should the government go beyond steps that enable a new entrant to ones that specifically benefit a new entrant.

This is a more complicated issue.

Michael Geist writes:

Viewed through the lens of planned spectrum use, the choice boils down to the chance for increased Canadian competition through a set-aside or an open auction that offers little in the way of change. For a Minister who has made his mark reshaping the Canadian telecommunications landscape, the decision may not be so difficult after all.

Contrary to the viewpoint expressed in Michael’s piece this week, I tend to agree with Bruce. I think the Minister has some very difficult decisions to make. The auction policy is very much a complicated issue, with serious implications for the carriers, potential new entrants and all of us consumers.

We’ll be watching the reply comments that are due on June 27. More input, more guidance and likely even more twists in the road.

Bellus?

BellusAccording to a release from Bell, it has entered into discussions to explore the possibility of a business combination with TELUS.

I can certainly understand the desire for both sides to glean information. What would a business combination look like that could survive a review from the Competition Bureau?

The consumer wireline assets are relatively isolated geographically with little if any overlap. On the enterprise side, Bell and TELUS are each others’ most significant competitors. Would Allstream or Rogers need to be part of the deal to spin out the ‘out-of-territory’ enterprise assets?

And what about wireless? A business combination would create the largest carrier in all markets, in the most lucrative, fastest growing segment of the industry. How would this kind of combination pass scrutiny from the perspective of a lessening of competition.

Within the context of the AWS auction consultation, there are so many questions about whether 3 national facilities-based carriers provide sufficient competition. A market contraction may lead many to consider a very different conclusion.

VoIP emergency calling

CRTCLast Friday, the CRTC released a decision that will affect the cost of routing 9-1-1 calls for some VoIP service providers that offer flexible numbering to their customers, including nomadic and out-of-region number assignment. A number of these service providers have avoided use of ILEC 9-1-1 networks in their routing of emergency calls.

Bottom line:

the Commission determines that it is inappropriate for voice over Internet Protocol (VoIP) service providers to deliver 9-1-1 calls from their fixed/non-native and nomadic VoIP customers to public safety answering points (PSAPs) using low-priority telephone lines or restricted numbers.

The Public Safety Answering Points (PSAPs), representing the 9-1-1 service bureaus, told the CRTC that a majority of 9-1-1 emergency calls from fixed/non-native and nomadic VoIP service providers were being delivered over low-priority lines – administrative lines, lines designed for lower priority and non-emergency calls, and other inappropriate lines. Some of these lines are not staffed on a 24 hour basis and are not architected to have access to network protection during periods of high traffic loads.

The Commission notes that ILECs are the only entities that can provide telecommunications service providers with network connections to all the PSAPs in their serving territories. … Therefore, the Commission considers that [the ILECs’ zero-dialed emergency call routing service] 0-ECRS is the only emergency call routing solution on record that ensures that VoIP service providers or TPOs can obtain direct access to the appropriate PSAP anywhere in the country.

Watch for cost increases among the smaller VoIP providers. Will these translate into rising end user prices?

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