Unravelling the OECD flaws

OECDWhen the OECD first released highlights from its Broadband Report in early June, I started to ask about the possibility of the OECD getting it wrong.

Right away, I asked why we blindly accepted the OECD clearly being wrong about Canada’s fastest available internet speeds. To the OECD, Videotron’s world leading DOCSIS 3.0 deployment in 2008 just didn’t happen.

As it turns out, the OECD spends most of its time looking at incumbent telcos probably because most OECD countries don’t enjoy two separate wires into the household. As a result, the OECD frequently ignores the cable industry which, in Canada, has a 15% market share advantage over the so-called “incumbent” phone companies.

The most glaring error – and the lie that keeps getting repeated – was the OECD saying that on average, Canadians are paying $26.11 (USD) per megabit for our broadband. It isn’t true. It is just plain wrong.

How did the OECD mess up so badly on this one?

It turns out that the OECD collected its data by looking at advertisements – in the case of Canada, they looked at 16 ads: 5 DSL offers from Bell, 4 cable ads from Rogers, 4 cable ads from Shaw and 3 WiMax offers from Bell. There was no weighting based on market share; just price divided by Mbps. Add up the results, divide by the number of ads, there you go.

So Canada’s national average was skewed because the OECD happened to base 20% of its assessment on a product like WiMax which has less than a 5% share of the market. The OECD number was further skewed by giving equal weight to ads for Lite and Ultra-lite offers. So, by OECD logic of applying equal weight to each of the 16 ads, about half of Canadians are subscribing to wireless or light services – which have a much higher cost per megabit than the mainstream broadband services.

The OECD took the time to look at 71 ads from Australia, including 8 different offers from Bigpond at 8Mbps and 10 different offers from Bigpond at 30Mbps. There were 22 offers examined from Denmark; 36 from Finland; 36 from New Zealand. Denmark and Finland are countries with populations comparable to the Greater Toronto Area, yet the OECD did more than double the level of research for Finland than all of Canada. New Zealand has an even smaller population.

Australia has two thirds of Canada’s population, but the OECD looked at more offers from a single Australian ISP than it did for all of Canada. Had the OECD included multiple high speed offers from Canadian ISPs, its portrayal of Canada’s price performance would have been much lower. The OECD looked at more offers from a small Danish FTTH company with 6500 customers than it did from Bell Canada.

Why would the OECD use such poor data collection methodology?

Why are members of Canada’s media reluctant to critically look beyond the OECD headline numbers?

Why are Canadian government officials not getting such flaws fixed?

By the way, in the OECD analysis, there are only 4 WiMax prices examined in the whole study: 3 from Canada and one from Norway. The pricing from Canada was lower.

Despite the OECD fixation with some smaller FTTH plays, there was no mention of similar Canadian alternatives like Novus that offer fibre to the premises based services. Yesterday, Novus announced that it was upgrading each of its internet services by 10Mbps, with maximum data rates now going up to 60Mbps.


Update [August 20, 9:30 am]
Economist Suzanne Blackwell of Giganomics Consulting has done considerable work taking apart the OECD report and she has an excellent posting this morning that looks at Garbage In – Garbage Out that resulted in the flawed OECD results. She points out that the CRTC has found our price per megabit to be less than a quarter of what the OECD has reported, putting Canada into the ranks of the world’s least expensive broadband services.

Slowing growth in broadband

ForbesForbes had an article earlier this week about the slowdown in growth in US broadband subscriptions.

It isn’t a contraction in the market, it is a reduction in net additions. Only 634,000 new subscribers signed up in the US in the second quarter of 2009. Canada also saw smaller activation numbers. Second quarter is said to be generally slow, perhaps because of student outward migration, although the economy may be making this year especially tough.

In the meantime, Rogers launch of its Ultimate 50Mbps product should heat up the back to school market.

Note: the CBC story on Rogers’ Ultimate launch said that Shaw and Eastlink top out at 25MBps and 15Mbps respectively. Since last February, Shaw actually has been offering the fastest broadband on the continent with its Nitro service, operating at 100Mbps and offering 400GB per month for data transfer.

CTIA letter refutes OECD

A letter [pdf, 1.52MKB] to the FCC, the CTIA (the US wireless association) refuted the OECD study that ranked the US dead last in its wireless rankings.

What makes the letter especially interesting is that it was sent in mid-May, long before the OECD’s ridiculous results. The CTIA stats aren’t produced by the industry association; the bulk of the tables are sourced from Merrill Lynch’s quarterly Global Wireless Matrix report.

Among the statements that you will find:

  • the US has the lowest average cost per minute [Canada is ranked 5th]
  • the US ranks right behind Britain in market share for top two wireless service providers [Canada ranks 4th]

Check out the letter.

Peer-to-peer piracy continues to grow

While recent figures have been produced [ pdf, 110KB] that point to a decrease in peer-to-peer music traffic, an article in Forbes points to a dramatic increase in video piracy using p2p.

Traffic may be shifting from music to video, perhaps because broadband speeds enable pretty fast conventional file transfers of the much smaller audio files and perhaps because of the ready availability of most content from authorized download sites. It is the growth in video piracy that caught my eye.

As an indication, the Forbes article comments about last year’s top downloaded film, The Dark Knight.

More significant may be the enormous growth in peer-to-peer downloads. The Dark Knight’s 7 million downloads wouldn’t even place the film in this year’s top 10 pirated films. Even marginally successful films like The Day the Earth Stood Still and Transporter 3 were pirated close to 8 million times so far this year.

The Music Ally study [ pdf, 110KB] about the softening in music file transfers provides an indicator of file sharing trends: “the percentage of music fans who have ever file-shared has, unsurprisingly, increased, rising from 28% in December 2007 to 31% in January 2009.”

Video traffic on the internet helps drive broadband adoption and demand for higher speed services, but presents a challenge for effective network management to ensure a satisfactory consumer experience.

As traffic patterns continue to evolve, will network operators have sufficient tools and flexibility to respond?

The cost of free

While the OECD continues to respond to criticisms of its flawed wireless methodology, few people have addressed the failure to include the cost of incoming minutes on most mobile plans.

Let’s step back a second. In North America, our mobile services work on the basis of Mobile Party Pays: incoming and outgoing calls are paid for by the user with the mobile handset. In most of the rest of the world, the Calling Party Pays: incoming calls are free for the mobile user, but the person who placed the call pays an often outrageous fee per minute.

The OECD study ignores this important point. When commenting on my posting from last week, an OECD researcher wrote:

Users in other countries don’t pay for incoming minutes as Canadian and US users do.

Why does the OECD ignore the cost of these incoming minutes – incoming minutes aren’t free; the cost to the caller is relevant.

Our mainstream media failed to apply a critical eye on this story.

For a US perspective on the report, check out PwC’s Communications Direct News.

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