Amp’d up

TELUS is following up on its launch of the Moto Q for business users and is now targetting the cool space with exclusive relationship for the sale of Amp’d branded services in Canada. It appears that TELUS is taking aim at Virgin and continuing to leverage relationships, products and market intelligence that it can glean from Verizon.

Pretty edgy website… I’m feeling old.

Mark Evans writes more about .

Powerless no more

Power has just been restored (1:30 am). We were into hour 30 of the blackout when the crews reached us. Our area was among the worst hit.

A few observations:

  • Phone and cel service are still running fine. Our wireless broadband is off the air. Our favourite local radio station was unable to put the wattage in our cottage for much of the day.
  • The repair teams are working around the clock – getting very little sleep. I had a chance to speak with the guys who cut apart a formerly beautiful yellow birch that had been blocking our road and resting on the wires that feed our place. There is a real sense of duty – coupled with lousy coffee – that keeps them going on 3 hours of sleep.
  • While governments are looking at ways to extend broadband to rural and remote regions, this power outage, on the heels of the Sault Ste Marie fibre cut highlight the vulnerability of our infrastructure. Reliability should be of equal concern to governments, including the public safety ministries.

At the very least, perhaps as part of the annual data collection process for the monitoring report, all carriers should inform the Commission about events that cause a service disruption to a pre-determined sized group of customers.

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Powerful without power

A powerful summer storm ripped through Muskoka last night and it knocked out power to the entire area.

I lost 4 trees to the storm, including one that is being kept from blocking the road by being supported by the power and phone lines. It isn’t a pretty sight.

Phone service is up as is our cellular network. Why are these companies generally better at building survivable networks?

I’ll be writing about a couple notable telecom failures when power is restored. We’re in hour 12 now.

This blog entry is via Blackberry.

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Bell 2Q06

Bell‘s results came out this morning, on the footsteps of a couple changes in the executive suite.

Yesterday, confirming a widely expected move, Bell announced that Wade Oosterman has joined George Cope in the executive ranks, taking on the dual role of President of Bell Mobility and Bell Distribution Inc. (BDI), as well as Chief Brand Officer of Bell Canada. At the same time, Isabelle Courville has stepped aside from leading large business sales; she has been replaced by Stéphane Boisvert, formerly of Sun Microsystems Inc.

Numbers of interest: Wireless churn is at 1.1%, beating Rogers numbers of 1.27%. With number portability coming next March, we might expect a number of customers to continue to stay where they are, paying month-to-month, until they are able to take their numbers with them. Watch for special deals or hot new hardware (like the LG Chocolate or Motorola Q) to try to entice customers to lock-in prior to March.

Local lines continue to decline, but long distance minutes aren’t declining as much – which means customers are continuing to make more calls. Average rates for long distance are still dropping.

Wireless average revenue per user is up, although not as much as at Rogers. Interestingly, Bell’s mobile subscribers, at 270 minutes per month, continue to use their phones less than Rogers subscribers (561 minutes). What does this mean for relative network costs and resultant profitability?

Does this mean that Rogers is perceived as having better calling plans for heavier volume users? If so, the implications could be that Bell may need to get more aggressive with new price plans as portability in March 2007 approaches.

The vanishing utilities

ElectricityAccording to the CRTC’s monitoring report, the Ontario phenomenon of municipal electric utility companies in the telecom business may have peaked.

Table 3.1.1 of the report shows revenues having peaked in 2003 at $132.3M, declining to $95.5M in 2004 and only $68.5M in 2005. That seems to indicate a 50% drop in sector revenues in only 2 years.

Is this a reporting problem from the CRTC or is this an indication that utilities are changing their minds about the attraction of telecom?

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