Building resilience in telecommunications

Building resilience in telecommunications in Canada and Beyond. That is the topic for a workshop taking place in downtown Toronto on the afternoon of May 14, 2024. The event is hosted by the Ivey Business School.

Over the past couple of years, I have written about network resilience a few times:

  • Reliable and resilient networks (January 23, 2024)
    I observed that weather-related service disruptions will likely be a bigger factor in coming years. In a competitive environment, I asked what is the role of regulators in setting standards or objectives for reliable and resilient networks?
  • Network resilience (April 14, 2023)
    This post looked at the report released by The Canadian Security Telecommunications Advisory Committee (CSTAC), aimed at improving network resilience and reliability.
  • Time to rethink resilience (October 11, 2022)
    While it is impossible for businesses to prepare for all potential disruptive events, mitigation strategies can dampen potential damages.

Network resilience was incorporated in the 2023 Policy Direction to the CRTC. The Canadian government oversaw the creation of a multilateral memorandum of understanding for mutual assistance in the Fall of 2022. The CRTC has not yet released its final determinations in its “Development of a regulatory framework to improve network reliability and resiliency – Mandatory notification and reporting about major telecommunications service outages”, launched a year ago. Regional governments have increasingly been concerned with the Emergency Management and Climate Readiness. Canadian consumer groups have raised concerns about network outages, prompting responses from both government and industry. The industry is investing heavily for resilience in wired infrastructure and wireless networks, including satellite.

In the Canadian context, discussions include examining the roles of government funding mechanisms, outage reporting, network access, and the role of layered and competing infrastructures. Internationally, both geopolitical and domestic concerns have brought resilience to the highest concerns among Canada’s main trading partners and allies. New initiatives are underway in the United States, the European Union, and South Korea, among others.

This workshop aims to explore policy, regulation, business strategy and institutional frameworks for an increasingly resilient Canada – in a world where threats to resilience (climate events, cyberattacks, war) surge forth without regard to national borders or government mandates, with digital ecosystems of international reach. Speakers from Canadian government, industry and consumer organizations will join with international experts for an engaging debate and important announcements. New initiatives, frameworks and concepts will be explored by an inquisitive debate and presentations.

Speakers from Canadian government, industry and consumer organizations will join with international experts for an engaging debate and important announcements. New initiatives, frameworks and concepts will be explored by an inquisitive debate and presentations.

Confirmed speakers include:

  • Andre Arbour, Director General, Telecommunications and Internet Policy, ISED
  • Erik Bohlin, Professor, Ivey Business School, and Ivey Chair in Telecommunication Economics, Policy and Regulation
  • Seongcheol Kim, Professor, Korea University
  • Phil Moore, VP, TELUS
  • Romel Mostafa, Director, Lawrence National Centre for Policy and Management, Ivey Business School
  • Eli Noam, Professor, Columbia University
  • Jieun Park, Korea Institute of Science and Technology
  • Adam Scott, Vice Chair, CRTC
  • Georg Serentschy, Serentschy Advisory Services

This workshop, Building Resilience in Telecommunications – In Canada and Beyond, is funded in part by the Ivey Chair in Telecommunication Economics, Policy and Regulation, as well as the Lawrence National Centre for Policy and Management at the Ivey Business School. Registration includes lunch, all sessions, and a cocktail reception to wrap up the day. It all takes place at Ivey’s Donald K. Johnson Centre in the Exchange Tower at 130 King Street West in the heart of Toronto’s financial district.

The full agenda [pdf, 660KB] and registration information are available on the event website.

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