Any day now

At the April 30 meeting of The Standing Committee on Industry, Science and Technology, Minister of Innovation, Science and Industry Navdeep Bains engaged with Bloc Québécois communications critic Martin Champoux in a discussion about the need to improve rural broadband, a problem accentuated by the current pandemic.

Mr. Martin Champoux: Minister Bains, I’ll come back to my question. You acknowledged that a high-speed Internet connection is now an essential service in 2020. We can see this clearly with the current crisis. When we spoke, you said that you intended to speed up the process and shorten the time frame for connecting Canadians. This means that 100% of Canadians and Quebeckers will be connected within a much more reasonable time frame than initially anticipated

Hon. Navdeep Bains: Once again, thank you for your question. You’re right. We must adjust the time frames for high-speed Internet. My colleague Maryam Monsef is responsible for this initiative. I’m sure that she’ll outline solutions that will help people in rural communities.

Mr. Martin Champoux: Am I to understand that you can’t provide an estimate at this time, that there’s still some uncertainty and that we don’t know whether this will take two years or five years?

Hon. Navdeep Bains: Yes. My colleague Maryam Monsef will outline exactly how long this may take and the relevant programs. All I know for sure at this point is that the time frame must be changed, because the current reality is very problematic. This issue is a priority for our government.

Mr. Martin Champoux: Thank you. You also said that you would get this work started as soon as the crisis is over. However, this matter is urgent right now. I imagine that teams are ready to proceed with the installation or, at least, to continue to implement measures to speed up the project. Why can’t this work begin immediately, Minister Bains?

Hon. Navdeep Bains: We’ll start soon. The strategy and the program already exist. We invested a great deal of money in them in the most recent budget, about $1.7 billion. I’m sure that my colleague Maryam Monsef will be outlining solutions soon.

A little over a month later, on June 8, Rural Economic Development Minister Maryam Monsef told the Rural and Remote Broadband Conference that a call for applications for Canada’s Universal Broadband Fund would be issued “in the coming days.”

That was 2 months ago. It is now more than 3 months since we were told there was a recognition that the “current reality is very problematic”, and the “issue is a priority for our government”.

A few weeks ago, I wrote, “It is sometimes painful to watch the glacial pace of government responding to the need for more investment in broadband facilities.” Sometimes, it seems governmental timetables can be measured better in geological terms.

What is taking so long? Part of the delay has to be in the mapping exercise: what areas should have the highest priority for funding? Government subsidies for broadband facilities creates a distortion in the market. The government subsidy means one service provider will have an advantage over any other provider that hopes to offer service, now or in the future. That is why funding programs need to target areas that do not appear to have any other economic way for service to be launched.

“Almost everyone who is already connected needs, or at least wants, to get connected faster and connect more devices to that faster connection.” [see: Too many pots; too little being served]

A month ago, I suggested a quick, low cost way for ISED to help rural ISPs increase broadband speeds [“An easy way to increase rural broadband speeds”]. Problem is, the theoretical reduction in collected spectrum fees means the solution requires interdepartmental approval. When Cabinet is dealing with multi-billion dollar bail-out programs, it must be tough to get the attention of other Ministers with a relatively low cost proposal. It is unfortunately a missed opportunity that could have brought immediate increases in speed and capacity to many rural areas.

The fact is, even if a rural broadband funding program was announced today, money won’t start flowing until next year. In many areas, construction season is effectively over for 2020. It is too late for detailed engineering, equipment ordering and delivery, permitting and installation before winter.

With kids heading back to school in just a month, most households will need access to computers and broadband, even if some classrooms open up for in-person instruction. The state of internet access must be frustrating for many parents.

How do we move forward?

Stakeholders need to have realistic expectations. Management consultants like to say goals should be specific, measurable, attainable. relevant and timely. There was a good reason why the CRTC didn’t set universal gigabit internet as its aspirational goal; that wouldn’t be attainable.

Further, contrary to the assertion by North Grenville Mayor Nancy Peckford in her Ottawa Citizen column, the CRTC did not set 50/10 internet as a “basic minimum standard for internet service”; it was part of a CRTC aspirational goal, to be achieved over the next 10 years (not this summer). And while just 43% of rural Canadians had access to 50 Mbps download speeds in 2018 (the latest year of data), nearly double that (72.1%) had access to at least 25 Mbps.

Those are two year old data points.

Already this year, even without federal government funding, there have been a number of significant announcements for extending higher speed rural broadband to more households [such as here, here, here, here, and here].

The federal government isn’t the only source of funding for broadband expansion, as we saw with last week’s announcement from SWIFT, awarding funding to Teksavvy for fibre-construction to serve Delaware Nation, a First Nation community located in Chatham-Kent, Ontario.

The CRTC has recognized that certain regions may need to take steps toward achieving that target. I wrote about that in “Isn’t some broadband better than nothing?”

It isn’t helpful for so-called internet advocates like Open Media to tell its followers to expect rural Canadians to have access to the same services and the same prices as urban Canadians. That simply isn’t realistic. Affordable internet doesn’t necessarily mean low cost, or low price; it doesn’t mean rural prices should be identical to urban.

Building rural broadband in Canada is expensive and low population densities mean those capital expenditures are amortized across very few people. As a country, we believe broadband should be affordable to all Canadians, but someone has to pay. Lower household densities also means more unproductive “windshield time” for technicians making service and installation calls.

As such, fibre simply isn’t an economic option for many areas. We can, and should, expect wireless to be a significant part of the rural broadband solution space for the foreseeable future. For 5 months now, I have been living and working in rural Ontario with a 25 Mbps fixed wireless service, consistently delivering service, able to support multiple HDTV streams and multiple simultaneous video conference sessions.

How do we improve the business cases for rural broadband?

How can the government help wireless ISPs expand capacity to connect towers?

How can local land use authorities simplify and expedite the process for new antennas?

Are there other regulatory or policy levers that don’t require direct subsidies to improve the business cases for rural expansion?

Like many, I’m expecting an announcement that is certain to impact rural broadband.

It will be coming any day now. But, I’m not holding my breath.

What’s wrong with Statistics Canada?

Last week, Canada’s Minister of Innovation, Science and Industry, Navdeep Bains, released the first quarterly report tracking the progress of wireless prices from the major service providers.

June 2020 Cell Price Index
Graphic created using Statistics Canada data
Following up on an election campaign promise of a 25% drop in prices from last fall, the tracking was announced in early March, just before the world started locking down to control the spread of COVID-19. “If these targets are not met within two years, the Government will take action with other regulatory tools to further increase competition and help reduce prices.”

At the time the tracking was launched, I had said the government should “Declare victory. Consumers are winning.” Prices had already fallen significantly.

But that train had already left the station, and so we are left with a new reporting structure, tracking prices by province each month, releasing the results each quarter, with pricing targets set for 2GB, 4GB and 6GB plans offered by Bell, TELUS and Rogers and their flanker brands.

The press release explains that tracking is restricted to these service providers because they collectively have 90% of the national market. It doesn’t really explain leaving out tracking of significant service providers in individual provinces, such as SaskTel’s majority share in its home province.

There are other problems with the study, most significantly, limiting targets to specific 2GB, 4GB and 6GB plans. Two years ago, Canadians with mobile data plans were already using an average of more than 2.5 GB per month and the CRTC observed that in 2018, “Approximately 40% of data subscribers had a plan with 5 or more gigabytes (GB) of data”. The latest monitoring report showed mobile data consumption per subscriber climbing year over year by nearly 25%.

What happens to the political targets if (or more likely, when) service providers determine that they aren’t offering such packages because low data buckets are no longer in demand?

Interestingly, Canada’s official statistical agency, Statistics Canada produces a Cellular Price Index. Strangely, Statistics Canada doesn’t publish the Cellular Price Index; it is released on demand. The most recent report (released July 22) shows prices declining more than 12% in the twelve month period ending in June 2020. In other words, pricing is already falling at the pace sought during the political campaign (25% over 2 years).

As I said, “Declare victory. Consumers are winning.”

Statistics Canada says its mission is “Serving Canada with high-quality statistical information that matters.” Defining what it does, the agency says:

Statistics Canada produces statistics that help Canadians better understand their country—its population, resources, economy, society and culture.

In addition to conducting a Census every five years, there are about 350 active surveys on virtually all aspects of Canadian life.

In Canada, providing statistics is a federal responsibility. As Canada’s central statistical office, Statistics Canada is legislated to serve this function for the whole of Canada and each of the provinces and territories.

Objective statistical information is vital to an open and democratic society. It provides a solid foundation for informed decisions by elected representatives, businesses, unions and non-profit organizations, as well as individual Canadians.

Statistics Canada falls under the responsibility of Minister Bains, just as he restored the long form census in his very first day in office and introduced other census reforms a couple weeks ago.

Why is there a duplication of effort tracking mobile service prices? Indeed, if we include the price tracking in the CRTC’s Communications Monitoring Report, there are at least 3 different ways mobile price trends are being tracked and reported by Canadian governmental agencies.

Why isn’t “high quality statistical information” from Statistics Canada data being used to measure progress on mobile pricing?

While I disagreed with the government moving the goalposts and setting pricing targets for the mobile industry, it seems wrong for three different groups, all under the Minister’s purview, to be tracking pricing data.

We should be asking what is wrong with Statistics Canada applying its objective methodologies to collect and report on mobile price plan data?

As Statistics Canada says, aren’t objective, reliable, consistent data important for “informed decisions by elected representatives”?

Losing sight of the public interest

Sometimes, I think the Public Interest Advocacy Centre loses sight of its primary raison d’être: “legal and research services on behalf of consumer interests, and, in particular, vulnerable consumer interests, concerning the provision of important public services.”

I recently wrote [see “Strange bedfellows”] about how PIAC is acting in a coalition with the pulp and paper industry in a CRTC review of paper billing practices.

In another CRTC proceeding, examining ways to control consumer fraudulent wireless customer transfers (“SIM-swapping”), PIAC filed a letter seeking disclosures that again left me wondering what the public interest organization is thinking. In that proceeding, the CRTC asked a series of questions of the parties, including seeking more details on methods being developed to thwart the purveyors of fraud.

Some of the responses [such as this one by CWTA] have portions redacted, with a claim for confidentiality. CWTA wrote “The information submitted contains detailed fraud prevention measures, and its release would enable fraudsters to better understand the measures implemented by the industry to protect Canadian consumers from fraud, thus circumvent these measures and expose consumers to further harm.”

One would have thought the reasons for this is somewhat self evident.

Last week, PIAC filed an application for public disclosure. “PIAC is in receipt of the heavily redacted responses to these RFIs, as well as the responses regarding implementation of the CWTA’s proposed (confidential) measures to address SIM-swap fraud, which fail to provide any meaningful information nor even the expected date of implementation of the CWTA and industry’s secret protocol.”

That is actually a good thing, isn’t it? In the public interest, wouldn’t PIAC want to help make sure that these public disclosures “fail to provide any meaningful information nor even the expected date of implementation of the CWTA and industry’s secret protocol.”

Wasn’t that precisely the idea behind the redactions?

PIAC writes “the responses argue that keeping this information confidential is important to protect the information from being disclosed to fraudsters who could circumvent the purported controls and/or to shield this information from competitors.” PIAC goes on to express “dismay” at the “lack of transparency” and the “clandestine approach” that has “not only deprived consumers of access to vital information but also denied them of an opportunity to engage in a well-informed dialogue on this serious issue.”

According to PIAC “The specific information and data being withheld is timely and relevant to SIM-swap victims and all consumers. Consumers need to have access to these details to be able to provide input and raise any concerns they might have at this stage, rather than after the subject measures are implemented.”

Why? Consumers can provide input on requirements without the details of the implementation.

PIAC claims “Adoption of security measures by keeping consumers in the dark is unfair and unnecessary.”

It is unclear how satiating PIAC’s voyeuristic curiosity will lead to better operational procedures than those developed by professionals bearing the potential risk of financial liabilities if methods fail, coupled with a review by regulators.

At the risk of publicly displaying fraud control methods, it is difficult to see how the public interest outweighs the risk of disclosure.

Aren’t internal fraud prevention methodologies an area that just might merit less transparency?

Can we keep the drapes closed when reviewing procedures to counter fraud?

How leaders can slow the flow of junk science

“Radiocommunication and broadcasting services are important for all Canadians and are used daily by the public, safety and security organizations, all levels of government, wireless service providers, broadcasters, utility companies and other businesses.”

That’s how Minister of Innovation, Science and Industry Navdeep Bains opened his response to a petition calling for cell towers to be banned within 305 meters (1000 feet) of schools.

The petition, presented by Liberal MP Ron McKinnon (Port Coquitlam, BC) apparently on behalf of some constituents, read:

Whereas:

  • It has been proven by L. Lloyd Morgan, Santosh Kesari and Devra Lee Davis in their study “Why children absorb more microwave radiation than adults” that children are more vulnerable to the effects of exposure to radiofrequency/microwave radiation due to their thin skulls and developing brains;
  • No laws currently prevent the installation of cell towers near schools and playgrounds;
  • Safety Code 6 has not had a major update in the last 30 years despite the number of new technologies created during this time; and
  • MWR from wireless devices has been declared a possible human carcinogen.

We, the undersigned, Citizens (or residents) of Canada, call upon the Government of Canada to:

  1. Update Safety Code 6 to restrict the installation of cellular towers/antennas within 305m of all schools and playgrounds; and
  2. Request a buffer zone for playgrounds and schools.

The 2014 Morgan, Kesari and Davis study (referenced in the petition) can be found here. I won’t go into the numerous problems with that paper, but note that the authors do not appear to call for changes to tower siting.

Indeed, as I have written before, “If you want to reduce exposure to radio frequency (“RF”) energy from mobile devices, then we should be putting base stations in every lightpost in the city.”

It would probably drive the petitioners crazy, but the way to reduce exposure to RF energy in schools would be to move towers closer, not farther away. The greatest exposure you have to mobile EMF radiation is from mobile devices, not the towers. How can you minimize that exposure? As I wrote,

If you are concerned about being exposed to RF energy from mobile services, then it seems to me that you would want to limit to output required by the devices. These are the transmitters that are closest to you, whether you own a device or not. The radios in these devices adjust power based on the strength of the signal from the tower. So, my logic goes that if you want the phone to dial down the power, make sure that it has access to 5 bars of network signal. The logical progression is that we need more towers in order to reduce exposure to RF energy.

The response to the petition from Darren Fisher, Canada’s Parliamentary Secretary to the Minister of Health, said “Based on the available scientific evidence, there are no health risks, including to children, from exposures to the low levels of radiofrequency EMF emitted by cell phones and antenna installations.”

It further addresses some of the misstatements in the preamble of the petition. “It is misleading to say that Canada’s guidelines have not been updated. Rather, Safety Code 6 was updated as recently as 2015, to take into account recent scientific data from studies carried out worldwide.” Further, “No single scientific study, considered in isolation, can prove or disprove the existence of an adverse health effect.”

Minister Bains’ response stated clearly, “no adverse health effects will occur from exposure to RF energy at the levels permitted by SC6 [Safety Code 6].”

This petition should have been turned back by the member of parliament. The rules don’t require MPs to accept a petition, and “In accepting to present a petition, an MP is not necessarily agreeing with the opinions or request set out in the petition.” Still, one would hope that our elected leaders would be equipped well enough with the tools to educate constituents, and refute junk science.

In the COVID-19 era, there is lots of new junk science being published in sketchy pseudo-academic journals, such as the “Journal of Biological Regulators and Homeostatic Agents” that proudly proclaims in its call for papers “Easy and fast submission: No registration; No password; No papers to be filled out; No submission by invitation”. Last week, it published (and then apparently withdrew) a gem of disinformation “5G Technology and induction of coronavirus in skin cells”, authored by a group from Rome, Italy; Saginaw, Michigan; and Moscow, Russia. The abstract read, in part:

In this research, we show that 5G millimeter waves could be absorbed by dermatologic cells acting like antennas, transferred to other cells and play the main role in producing Coronaviruses in biological cells. DNA is built from charged electrons and atoms and has an inductor-like structure. Inductors interact with external electromagnetic waves, move and produce some extra waves within the cells. The shapes of these waves are similar to shapes of hexagonal and pentagonal bases of their DNA source. These waves produce some holes in liquids within the nucleus. To fill these holes, some extra hexagonal and pentagonal bases are produced. These bases could join to each other and form virus-like structures such as Coronavirus. To produce these viruses within a cell, it is necessary that the wavelength of external waves be shorter than the size of the cell. Thus 5G millimeter waves could be good candidates for applying in constructing virus-like structures such as Coronaviruses (COVID-19) within cells.

Fortunately, the National Institute of Health is now showing this paper as ‘withdrawn’ and the original Journal is no longer showing it on its website. You can find a scathing review of the paper on Extreme Tech. It should never have been listed by NIH in the first place.

Retraction Watch has a review of the paper’s retraction in its post, “Paper blaming COVID-19 on 5G technology withdrawn” and Elisabeth Bik, writing in Science Integrity Digest, says it may be the worst paper of 2020.

More agencies need to be bold in identifying and clearly responding to junk science. In his response to the petition, Minister Bains ended with a more conciliatory tone than I might have used.

ISED has a collaborative and consultative antenna siting policy that ensures land-use authorities (LUAs)¹ have a say in the location of towers in their communities… Working together, LUAs and proponents can find solutions that address reasonable and relevant concerns or point the way to alternative antenna system siting arrangements. Cooperation between LUAs and proponents through clear and reasonable protocols can result in the development of new and enhanced wireless services in a community-friendly manner.

I might have more clearly defined what “reasonable and relevant concerns” can be. For example, ISED and the proponents (including carriers, public safety agencies and other non-commercial entities) should be sympathetic to aesthetic concerns and responsive to finding solutions.

Despite the obvious hesitation to antagonize any segment of voters, shouldn’t our leaders be willing to call out ungrounded fears and disinformation being spread?

If it walks like a duck, and sounds like a duck, can we agree to clearly calling out the quack?

Fulfilling his census mandate

Back in November 2015, I highlighted some of the more interesting elements of the mandate letter handed to Minister Navdeep Bains when he was first appointed to lead Canada’s Department of Innovation, Science and Economic Development. Among the expectations was “Restore the long-form census and update legislation governing Statistics Canada to reinforce the institution’s independence.”

And indeed, a week before the mandate letters were issued, he had already ticked off that box, having made the announcement to reinstate the mandatory long-form census the very next morning after he was sworn in as Minister.

Canadians are reclaiming their right to accurate and reliable information. With the 2016 Census of Population program, communities will once again have access to the high-quality data they require to make decisions that will truly reflect the needs of their people, businesses, institutions and organizations.

Next year is a full census and the Minister and Statistics Canada are continuing to reform the data being collected about Canadians. In a recent article, Minister Bains wrote, “The 2021 census will include new or improved questions on minority language rights, ethnic origin, Indigenous experiences, labour, journey to work, gender and Veterans.”

Statistics Canada “The Daily” included more details on the “Road to the 2021 Census of Population: The questionnaire.” Anil Arora, Chief Statistician of Canada, said “We all depend on key socioeconomic trends and analysis from the census to make important decisions that affect our families, our neighbourhoods and our businesses.”

I’ve frequently written “We need more data” to help with our understanding of who is online – and perhaps more importantly, who isn’t online and why. For example, the “Survey of Household Spending” contains some valuable information about who has a computer and a broadband connection, but it is now produced every other year and it takes more than a year to get results. Can we do better?

Improving the census is a step in the right direction, but even more is needed to help with our understanding of how to deliver digital services to Canadians.

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