Last week, Michael Urlocker had an interesting post talking about packet-cable beating traditional telephone networks in user test scores, but cautioned that this isn’t how the battle will be won.
He observes that customers
do not appear to be willing to pay for higher quality … Consumers also appear to be ready to accept lower quality in exchange for new capabilities…
He also agrees that cellular service has helped condition us to expect less than pin-drop crystal clear connections of our telecom suppliers.
PS. We’ll be taking time off on Monday for Yom Kippur.
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VoIP, Mark Goldberg