More TPR on Network Neutrality

Michael Geist wrote more on the subject of the TPR statements on Network Neutrality (see our views on what the TPR says about this in this link.) We also wrote about the concept of Network Neutrality versus Open Access and believe that much of the discussion confuses the two similar but distinct issues.

Open Access principles in the TPR report means that people should be able to reach any “publicly available” content and applications. The Report in no way suggests that this would be without additional fees.

Indeed, the report describes 3 types of issues:

  • first, concerns arising as a result of anti-competitive conduct
  • second, concerns arising as a result of business decisions taken in the context of normal commercial business practices
  • third, concerns arising from decisions taken for non-commercial reasons.

The report suggests that the first issue can be dealt with using anti-competitive conduct mechanisms. The third issue:

… could include legitimate legal prohibitions, for example, national security, child pornography or other criminal concerns. Restrictions on access might also arise because of copyright. In such cases, the Panel believes that blocking access would be legitimate because the access provider would merely be implementing the law.

This seems to be suggesting that the panel agrees that there are some circumstances that justify restricted access to ‘publicly available’ content. However, “In general, the Panel believes that blocking access to content and applications should not be permitted unless legally required.”

Regarding the issue of business decisions – which I think is what most people are really up-tight about in Net Neutrality – the report seems to recognize the basic Milton Friedman economic principle “You don’t get nothin’ for nothin'”

Given the complexity of this area, the rapid evolution of technologies and the market dynamics, the Panel believes the regulator here should have more discretion than in other areas of regulation. However, the Panel also believes this discretion should be exercised with a view to encouraging reliance on market forces and customer choice as much as possible. For example, there may be situations in which a customer wants an ISP to block access to particular applications or content. In addition, some customers may be willing to accept a reduced degree of access in exchange for a lower price. Such consumer choices should be respected.

In the Panel’s view, the purpose of a customer access rule should be consumer protection, and there should be a strong emphasis on ensuring that customers have the information required to make informed choices. In this way, the rule would promote the efficient operation of market forces.

A Solomonic balance of interests, I think.

Bell Appeals Deferral Account Decision

Last week, Bell has filed an appeal of the CRTC’s Deferral Account Decision with the Federal Court, arguing that the CRTC overstepped its mandate in ordering rate reductions in the form of rebates to subscribers.

Here is the idea.

The CRTC sent a follow-up letter on March 10 to the ILECs with details on what the proposals for the broadband expenditures should look like. In that letter, the CRTC said that the rural plans should have similar pricing and service characteristics as that available in urban areas. Also, the CRTC’s letter asks the telcos to show studies based on providing competitors with access to Bell’s backbone facilities.

So, if you are a telco, you are being asked to spend a lot of time and energy on a broadband roll-out plan that may provide no reasonable rate of return (given the pricing intervention by the regulator) and enable your competitors to ride on the backbone for free (or awfully close to free).

Considering the fact the high speed internet is not currently price or service quality regulated, the CRTC’s letter seems to indicate that it is getting into a mode to regulate it in certain areas. The Court filing may be Bell’s way of pushing back.

While this is some high stakes poker (it looks like $1M legal bill already!), there is more than half a billion dollars at stake here.

Stay tuned to this station for further details and see our earlier discussion of the Decision. Film at 11.

Consumer Privacy Lawsuit

New York Attorney General Eliot Spitzer has turned his head to the issue of email privacy. Spitzer’s office began an investigation of companies involved in “data mining” and sale of marketing lists and have now filed suit against Gratis Internet. Spitzer’s office is seeking penalties and injunctive relief under New York’s consumer fraud statutes.

It would be nice to see some aggressive action on the Canadian side of the border. Despite an announcement late last week of more research funding for privacy policy issues, I haven’t seen prosecution or penalties that will act as a deterrent to abuses. As Michael Geist has pointed out, an expensive and lengthy application to the federal court is needed in order to levy a penalty under Canada’s privacy laws. The Privacy Commissioner’s practice of keeping the identity of targets of complaints secret doesn’t help.

Maybe that is why N5R hasn’t been too concerned with the recent breech in their security of their email database. N5R is an internet marketing agency that has done campaigns for telecom carriers, car companies and packaged goods firms among others. They inappropriately used one of my email addresses from one client in order to run a campaign for another.

So what if Spitzer takes on these high profile prosecutions (Wall Street, insurance, environment), to shore up a future campaign for governor. Canada could use some of this kind of judicial activism.

mesh conference

meshMark Evans sent me a note last night about his upcoming conference, mesh, taking place in Toronto May 15-16 at the MaRS Collaboration Centre. Interesting group of speakers and it is looking at the evolving area of next-generation web technology and its impact on various sectors.

Good luck to you Mark and your group of co-founders of the event: Mathew Ingram, Rob Hyndman, Mike McDerment and Stuart MacDonald.

I’m thinking that I should start up a newspaper, now that Mark and Matthew are getting into the conference game. Of course, I invaded their blogosphere world, so I guess it is only fair.

I hope you’ll report on some of your findings at The Canadian Telecom Summit in June.

System Access Fees

I just got off the phone with a telemarketer for a local phone carrier that will remain un-named to protect the guilty.

I refused to tell them who my current local phone carrier is (would you want them collecting that kind of detail about you?). The pitch was savings over my current rate. As the representative tallied up the options, it was $XX for basic service and yy cents for 911 and yada-yada-yada and then my ears perked up as she mumbled something about $4.95 for a ‘system access fee’.

I don’t need one of those, thank you. She said the fee is mandatory and that all the carriers charge a system access fee – it covers costs like the network. Gee, I thought that the monthly rate was for the network and all that jazz.

This ‘System Access Fee’ concept started with the cellular industry as a thought that a discrete charge could be attributed to recover the costs of spectrum licenses. Quickly, the fees became a source of substantial extra profit as the number of subscribers rose and the monthly rates climbed well above the amounts needed to pay for spectrum.

As long as people think that this must be some kind of government license fee, carriers would hold their rates fixed, but continue to have the System Access Fee rise outside the contract. Industry Canada tried to intervene in the latest set of license conditions to have carriers clarify that this was not a tax. Many consumers still blame the government and continue to be misled by some confused sales representatives.

Despite the best efforts of some of the incumbents and long distance phone companies to convince you otherwise, Network Access Fees are not charged by ‘all carriers’ and they are not mandatory.

These fees sound like airline and courier fuel surcharges.

Hint to the local phone competitors: if you are going to charge a separate Network Access Fee, then show me a service that can provide a correlated benefit. Like, how about using the money to provide access to alternate long distance networks?

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