Too much paper

Last November, the CRTC launched a major inquiry into the nature of wholesale services that incumbents will need to provide to competitors. Telecom Public Notice CRTC 2006-14 is a 2-year process that saw a flurry of filings last weekend – jamming many an email box with more data than most humans would want to consume – especially on a holiday weekend.

The late night, last-minute filings led to a few clerical errors. At least two companies sent out follow-up email messages along the lines of:

It has come to the attention of [name removed to protect the already embarrassed] that in its Abridged distribution of responses to interrogatories issued on 18 May 2007 to the interested parties to this proceeding (PN 2006-14) that a partially abridged copy of the Confidential version of the Attachment … was inadvertently included in the abridged distribution. Per [our] covering letter, this attachment was filed in confidence only with the CRTC with no abridgement to be provided.

A real challenge in a digital environment is the ease by which such mistakes can be made and the challenge in recovering private information once placed into the public domain.

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