Once again, the CRTC has said no to Bell Aliant’s request for forbearance.
Actually, the language that the CRTC uses is more like Barbara Colorosa‘s parenting books – the answer is yes, dear, of course you can have forbearance. Just as soon as you meet the required competitor quality of service (Q of S) criteria.
In other words, you can have the cookie when you can show that you aren’t beating up the other kids in the playground.
In this particular instance, Bell Aliant was found to have been playing nicely most of the time, but it seems to have trouble meeting the guidelines for AT&T; Global Services.
You know how there was always that one trouble maker at school who seemed to set you off? Not speaking from experience, of course. Aliant’s response was that the problem is compounded by the small number of orders placed by AT&T; miss one and the numbers are blown.
It looks like Bell Aliant is just going to have to make sure it doesn’t miss any.
Update [October 2, 4:00 pm]
An interesting side note on this decision. AT&T; Global Services is not listed as an active participant in the proceeding. MTS Allstream was the most vocal participant, advocating on behalf of all competitors, but it is unclear from the record if the CRTC consulted with AT&T; Global Services, the competitor that was cited as having been affected by Aliant’s QoS deficiencies.
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Bell Aliant, MTS Allstream, AT&T; Global Services, forbearance, QoS