Speak softly…

A reseller learned that the CRTC has powerful tools to ensure compliance with its orders.

In December, I wrote about the CRTC having threatened Brama Telecom with disconnection for failing to comply with the requirement to become a member of the Commissioner for Complaints for Telecommunications Services (CCTS) Inc.

According to the CRTC, the saga started 10 months ago, when the service provider failed to respond to letters from the CRTC. Subsequent discussions failed to produce fruit and so in August, the Commission ordered Brama to produce:

  • proof that it had become a member of the CCTS or arguments demonstrating that Brama does not provide services within the scope of the CCTS’s mandate; and
  • identification of the service providers from which Brama obtained service from as well as a list of the services provided to it.

It still did not comply so the CRTC took the extreme step of ordered the company to appear before it on March 22, 2012. In addition, all service providers in Canada were told to check their records to see if they are providing any services to Brama and if so, describe the services to the CRTC.

Whether it was the threat to its business continuity – or perhaps simply being summoned to Ottawa in late March – Brama has acceded to the requirement to join the CCTS. As such, the CRTC has terminated its proceeding. Return to DefCon 4.

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