Crowdsourcing IT checklists

TELUS Business Solutions has started to create the Ultimate IT Checklist, housed within its TELUS Talks Business website.

They have set up a discussion group to talk about the kinds of things that should be included in “IT Checklists,” such as:

  • Top questions to ask when moving to the cloud
  • Top things to look for when shopping for a data centre
  • Top questions to ask a new potential IT hire
  • Top security questions regarding cloud computing
  • What to look for when replacing your old PBX
  • Challenges in training IT staff on new technology advancements

It is an interesting way to engage with customers to encourage them to share experience. I am perhaps less interested in the checklists as I am in seeing the level of dialog on the site.

To what extent do you think corporate professionals will participate in such a project? How would you suggest engaging with that demographic?

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