So what do you do when your hosting company has a run of bad luck?
Last Thursday, one of my hosting companies lost POP access to my mail server and following the fix of that problem [implemented late Thursday night] FTP services went down for the next two days, not returning to service until hardware was swapped out in the early hours Sunday morning.
So, I was operating on Thursday from my Blackberry and Friday’s blog post was available only to my RSS readers. That post finally appeared on the normal site late thanks to uploading files through the backdoor web-portal.
All the up-time guarantees in the world don’t ease the frustration when you are trying to work around problems. This was the first major outage in 4 years – but, it is somewhat surprising that the system was down for almost 72 hours.
How do you manage your services to minimize risk of outages? How do you manage your service providers?