Is training a discretionary expense to be cut during these challenging times? What message are you sending to your staff and your customers with that approach.
An article on itBusiness.ca’s website speaks about winning companies investing in more training during slow economic periods, not less.
Here is how Harry Rosen approaches conferences and training:
Today, when the situation is difficult I’m going to intensify training for the staff…
I believe in spending money sending staff to trade shows, visiting vendors, talking to them. It’s very expensive, but it makes career people out of them, makes them fully informed about their customers.
The only conference you need to attend is The 2009 Canadian Telecom Summit, June 15-17. Meet with your suppliers, customers, colleagues, policy makers, regulators and potential future partners.
Register now: www.telecomsummit.com or download the complete conference brochure here.
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