I was just minding my own business, surfing around various blogs in a lonely search for voices of reason when I tripped across a blog hosted by Xanga.com: the self-proclaimed “Weblog Community”. The site came up with the following message:
Xanga will be down today from 7 am –
4 pm7 pm EST, as we move our servers to a new network facility (we ran out of room in our old one). We’re loading a few hundred servers onto a truck, driving them across the Hudson River, and reassembling them in New Jersey. We’ll get the site up and running again as soon as we can!P.S. Sorry this move is taking longer than we had hoped… we’re in the final phases of testing, and hope to have it up within the next hour or so.
Thanks for your patience,
The Xanga Team
Seriously! This was really posted.
Now, when I first saw this message, it didn’t have the correction to the original 4 pm target for restoration, nor the ‘P.S.’. And I don’t know if the 7 pm time is going to be met.
But, hello Xanga: This is no way to run a hosting service!
Your operations team has actually wasted a lot of effort in moving out of your old location. Hopefully, you no longer have a space problem. Any of your customers with half a brain have left and found a service provider that actually takes their clients’ needs into consideration.
Update: As of 5:15pm, Xanga appears to be back in service. The Xanga.com home page has a note that appears to have been posted yesterday, warning folks that the service would be down until 2 pm.
I’m guessing that most of their customers are on the free service. And they are getting exactly what they are paying for in service quality. But I’m willing to bet that they support Net Neutrality!