Music on hold

What irony. I am sitting on hold at a call centre, with music interrupted only by a periodic announcement that my call is very important to them, and Elton John’s Rocket Man came on.

Here I am, at the 15 minute mark, listening to “and I think it’s gonna be a long, long time.” Really encouraging.

Note to call centre managers: pull that song from your music queue. But it was great foreshadowing, or a good warning. I was on hold for 45 minutes and that was with my call being “very important” to them. I feel sorry for the unimportant callers.

Anyone have other songs that don’t seem right for call centres? Operators are standing by. Your call is very important to me. But, you may find it easier to just click on the ‘comments’ link.

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