Roberta Fox, has an article about the Nortel-Microsoft Innovative Communications Alliance in her most recent Foxgroup Flash newsletter.
She asks when will we see the real power of converged computing, telecom and mobility? While we have seen demos and videos that promise a unified future, she wonders about the challenges in deploying such solutions and what could be the real business benefits when this is possible.
Roberta writes that service providers need to walk the walk:
For the industry as a whole, we suggest that you start using your own current unified communications products throughout your organizations within all job roles.
This will not only help your own organization evolve, but more importantly from a customer perspective, you will get to understand and develop the migration plans, technology and skills evolution plans and hopefully figure out real, tangible business benefits that can be obtained through the vision you are trying to sell to us as customers.
Need I mention that Unified Communications will be a session at The 2007 Canadian Telecom Summit?
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