{"id":844,"date":"2007-07-20T06:24:00","date_gmt":"2007-07-20T06:24:00","guid":{"rendered":"https:\/\/mhgoldberg.com\/blog\/?p=844"},"modified":"2017-01-25T15:04:01","modified_gmt":"2017-01-25T20:04:01","slug":"a-collaborative-approach-to-newspapers","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=844","title":{"rendered":"A collaborative approach to newspapers"},"content":{"rendered":"<p><a href=\"http:\/\/communities.canada.com\/montrealgazette\/blogs\/tech\/archive\/tags\/customer+service\/default.aspx\"><img decoding=\"async\" style=\"margin: 0pt 10px 10px 0pt; float: left; cursor: pointer;\" src=\"http:\/\/www.glamourpuss.ca\/Graphics\/logo_montreal_gazette.jpg\" alt=\"The Gazette\" border=\"0\" \/><\/a>Roberto Rocha of the Montreal Gazette is working on an interesting experiment for new media writing. His blog, <a href=\"http:\/\/communities.canada.com\/montrealgazette\/blogs\/tech\/default.aspx\">TechnoCit\u00e9<\/a>, includes a platform for a &#8216;crowdsourcing&#8217; effort, <a href=\"http:\/\/communities.canada.com\/montrealgazette\/blogs\/tech\/archive\/tags\/customer+service\/default.aspx\">Your Call Is Important to Us<\/a>, which asks Canadians to help create a feature story on poor customer service.<\/p>\n<p>I think this is a fascinating concept, rising above and beyond the <a href=\"https:\/\/mhgoldberg.com\/blog\/?p=893\">Sanctuary for the proletariat<\/a> about which I wrote last month, or the piece a couple weeks ago called <a href=\"https:\/\/mhgoldberg.com\/blog\/?p=862\">A world of mediocrity<\/a>.<\/p>\n<p>Roberto&#8217;s project gathers input from the masses (especially appropriate for the subject of customer service) and still adds the value of the editorial discretion and professional journalism through the offices of The Gazette.<\/p>\n<p>Roberto interviewed me on Tuesday and he has <a href=\"http:\/\/communities.canada.com\/MONTREALGAZETTE\/blogs\/tech\/archive\/2007\/07\/17\/interview-with-mark-goldberg-telecom-consultant.aspx\">posted<\/a> the conversation. I think it will be interesting to follow this project.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Roberto Rocha of the Montreal Gazette is working on an interesting experiment for new media writing. His blog, TechnoCit\u00e9, includes a platform for a &#8216;crowdsourcing&#8217; effort, Your Call Is Important to Us, which asks Canadians to help create a feature story on poor customer service. I think this is a fascinating concept, rising above and &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=844\"> <span class=\"screen-reader-text\">A collaborative approach to newspapers<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-844","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A collaborative approach to newspapers &#8226; Telecom Trends<\/title>\n<meta name=\"description\" content=\"Roberto Rocha of the Montreal Gazette is working on an interesting experiment for new media writing. His blog, TechnoCit\u00e9, includes a platform for a &#8226; July 20, 2007\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=844\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A collaborative approach to newspapers &#8226; Telecom Trends\" \/>\n<meta property=\"og:description\" content=\"Roberto Rocha of the Montreal Gazette is working on an interesting experiment for new media writing. His blog, TechnoCit\u00e9, includes a platform for a &#8226; July 20, 2007\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mhgoldberg.com\/blog\/?p=844\" \/>\n<meta property=\"og:site_name\" content=\"Telecom Trends\" \/>\n<meta property=\"article:published_time\" content=\"2007-07-20T06:24:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-01-25T20:04:01+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.glamourpuss.ca\/Graphics\/logo_montreal_gazette.jpg\" \/>\n<meta name=\"author\" content=\"Mark Goldberg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:site\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Goldberg\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=844#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=844\"},\"author\":{\"name\":\"Mark Goldberg\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/person\\\/3fb9ac7e53dc710f23be648a3b1ab4d7\"},\"headline\":\"A collaborative approach to newspapers\",\"datePublished\":\"2007-07-20T06:24:00+00:00\",\"dateModified\":\"2017-01-25T20:04:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=844\"},\"wordCount\":139,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=844#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.glamourpuss.ca\\\/Graphics\\\/logo_montreal_gazette.jpg\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=844#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=844\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=844\",\"name\":\"A collaborative approach to newspapers &#8226; Telecom Trends\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=844#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=844#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.glamourpuss.ca\\\/Graphics\\\/logo_montreal_gazette.jpg\",\"datePublished\":\"2007-07-20T06:24:00+00:00\",\"dateModified\":\"2017-01-25T20:04:01+00:00\",\"description\":\"Roberto Rocha of the Montreal Gazette is working on an interesting experiment for new media writing. 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His blog, TechnoCit\u00e9, includes a platform for a &#8216;crowdsourcing&#8217; effort, Your Call Is Important to Us, which asks Canadians to help create a feature story on poor customer service. 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