{"id":711,"date":"2007-12-03T17:05:00","date_gmt":"2007-12-03T17:05:00","guid":{"rendered":"https:\/\/mhgoldberg.com\/blog\/?p=711"},"modified":"2017-01-25T12:53:57","modified_gmt":"2017-01-25T17:53:57","slug":"yaking-against-telco-gouging","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=711","title":{"rendered":"Yak&#8217;ing against telco gouging"},"content":{"rendered":"<p>Yak has filed two applications with the CRTC to &#8220;protect Canadians against consumer gouging.&#8221;<\/p>\n<p>The applications are in response to a new trend among ILEC telephone companies to add network access fees for phone lines that aren&#8217;t signed up to monthly calling plans. Most of the telephone company long distance plans have minimum monthly fees as well.<\/p>\n<p>In a <a href=\"http:\/\/www.newswire.ca\/en\/releases\/archive\/December2007\/03\/c7068.html\">press release<\/a> titled <span style=\"font-style: italic;\">Yak calls recent TELUS fee illegal; Calls on CRTC to remove it<\/span>, Yak VP Andrew Boone was quoted:<\/p>\n<blockquote style=\"font-size: 85%; text-align: justify; color: #666666;\"><p>Our phones have been ringing off the hook with customers who are angry and confused about this new fee. They have every right to be angry &#8211; this fee is completely unfair to customers, which is why we have taken it to the CRTC to have it removed.<\/p><\/blockquote>\n<p>PIAC and the Consumers Association of Canada are supporting Yak&#8217;s application.<\/p>\n<p>In one of the applications, Yak asks the CRTC to declare TELUS&#8217; <a href=\"http:\/\/about.telus.com\/publicpolicy\/long_distance_fee.html\">Long Distance Network Access Charge<\/a> to be &#8220;an illegal local rate increase&#8221; and asks for remedies including refunds to all consumers that have paid the fees, compensation to competing long distance providers for the harm caused by the new fee and an apology to be inserted into all customer bills.<\/p>\n<p>TELUS introduced the charge on November 1 for all customers who do not subscribe to a long distance service plan. Customers were told<\/p>\n<blockquote style=\"font-size: 85%; text-align: justify; color: #666666;\"><p>The charge will be used to maintain our capability to provide reliable, high quality Long Distance service to all clients at all times, through infrastructure investment in Long Distance facilities, management of telephone carrier relationships and ongoing operational and business development expenses for Long Distance service.<\/p><\/blockquote>\n<p>PIAC was cited in a recent <a href=\"http:\/\/www.canada.com\/theprovince\/news\/story.html?id=16ae7fb8-b727-4f3d-8a0f-4cd153841ac8\">newspaper article<\/a> complaining about the fee. At the time, a TELUS spokesperson said &#8220;From time to time companies need to increase costs for providing services and this is what this is.&#8221; Keep in mind, this fee is for people who don&#8217;t subscribe to a long distance plan!<\/p>\n<p>Yak&#8217;s other application seeks to have the CRTC revisit a <a href=\"http:\/\/www.crtc.gc.ca\/archive\/ENG\/Decisions\/2007\/dt2007-56.htm\">decision<\/a> from earlier this year in which the CRTC removed most constraints that apply to basic toll schedules. At the time of that decision, this blog post <a href=\"https:\/\/mhgoldberg.com\/blog\/?p=839\">commented<\/a> somewhat presciently that the CRTC missed an opportunity to shut down across the board network access fees.<\/p>\n<p>Yak and Telehop, among some other companies, do not charge monthly fees for their dial-around or pre-subscribed long distance services.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yak has filed two applications with the CRTC to &#8220;protect Canadians against consumer gouging.&#8221; The applications are in response to a new trend among ILEC telephone companies to add network access fees for phone lines that aren&#8217;t signed up to monthly calling plans. Most of the telephone company long distance plans have minimum monthly fees &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=711\"> <span class=\"screen-reader-text\">Yak&#8217;ing against telco gouging<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-711","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Yak&#039;ing against telco gouging &#8226; Telecom Trends<\/title>\n<meta name=\"description\" content=\"Yak has filed two applications with the CRTC to &quot;protect Canadians against consumer gouging.&quot; The applications are in response to a new trend among ILEC &#8226; December 3, 2007\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=711\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Yak&#039;ing against telco gouging &#8226; Telecom Trends\" \/>\n<meta property=\"og:description\" content=\"Yak has filed two applications with the CRTC to &quot;protect Canadians against consumer gouging.&quot; The applications are in response to a new trend among ILEC &#8226; December 3, 2007\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mhgoldberg.com\/blog\/?p=711\" \/>\n<meta property=\"og:site_name\" content=\"Telecom Trends\" \/>\n<meta property=\"article:published_time\" content=\"2007-12-03T17:05:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-01-25T17:53:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2021\/02\/mark_logo_png-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1061\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mark Goldberg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:site\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Goldberg\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=711#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=711\"},\"author\":{\"name\":\"Mark Goldberg\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/person\\\/3fb9ac7e53dc710f23be648a3b1ab4d7\"},\"headline\":\"Yak&#8217;ing against telco gouging\",\"datePublished\":\"2007-12-03T17:05:00+00:00\",\"dateModified\":\"2017-01-25T17:53:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=711\"},\"wordCount\":406,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=711#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=711\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=711\",\"name\":\"Yak'ing against telco gouging &#8226; 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