{"id":675,"date":"2008-01-14T08:25:00","date_gmt":"2008-01-14T08:25:00","guid":{"rendered":"https:\/\/mhgoldberg.com\/blog\/?p=675"},"modified":"2008-01-14T08:25:00","modified_gmt":"2008-01-14T08:25:00","slug":"healthcare-needs-re-engineering","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=675","title":{"rendered":"Healthcare needs re-engineering"},"content":{"rendered":"

Our family has had a number of interactions with the health care systems in Ontario and Quebec over the past month. The quality of care has generally been great, but if phone companies were run like these hospitals, they would be out of business.<\/p>\n

Paper records. New ID cards issued each time you go. Long line-ups at each stage. Wait times to even get scheduled. Digital records that can’t be sent electronically because no secure network exists.<\/p>\n

I’m not talking about remote areas of the provinces. This is the experience we put up with in major hospitals in Toronto and Montreal.<\/p>\n

In some ways, the situation almost reminds me of phone companies, in those days before competition. Except that we had a regulator that made sure that customer service standards were more tolerable.<\/p>\n

Talk about an industry that is long overdue for efficiency improvements. What can the telecom industry do to help deliver better health care service at lower cost?<\/p>\n

Technorati Tags:
health<\/a><\/font><\/p>\n","protected":false},"excerpt":{"rendered":"

Our family has had a number of interactions with the health care systems in Ontario and Quebec over the past month. The quality of care has generally been great, but if phone companies were run like these hospitals, they would be out of business. Paper records. New ID cards issued each time you go. Long …<\/p>\n

Healthcare needs re-engineering<\/span> Read More »<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-675","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nHealthcare needs re-engineering • Telecom Trends<\/title>\n<meta name=\"description\" content=\"Our family has had a number of interactions with the health care systems in Ontario and Quebec over the past month. The quality of care has generally been • January 14, 2008\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=675\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Healthcare needs re-engineering • Telecom Trends\" \/>\n<meta property=\"og:description\" content=\"Our family has had a number of interactions with the health care systems in Ontario and Quebec over the past month. The quality of care has generally been • January 14, 2008\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mhgoldberg.com\/blog\/?p=675\" \/>\n<meta property=\"og:site_name\" content=\"Telecom Trends\" \/>\n<meta property=\"article:published_time\" content=\"2008-01-14T08:25:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2021\/02\/mark_logo_png-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1061\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mark Goldberg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:site\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Goldberg\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=675#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=675\"},\"author\":{\"name\":\"Mark Goldberg\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/person\\\/3fb9ac7e53dc710f23be648a3b1ab4d7\"},\"headline\":\"Healthcare needs re-engineering\",\"datePublished\":\"2008-01-14T08:25:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=675\"},\"wordCount\":168,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=675#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=675\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=675\",\"name\":\"Healthcare needs re-engineering • Telecom Trends\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#website\"},\"datePublished\":\"2008-01-14T08:25:00+00:00\",\"description\":\"Our family has had a number of interactions with the health care systems in Ontario and Quebec over the past month. The quality of care has generally been • January 14, 2008\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=675\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/\",\"name\":\"Telecom Trends\",\"description\":\"A Canadian perspective on trends in telecom\",\"publisher\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\",\"name\":\"Mark H Goldberg & Associates Inc.\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/mark_logo_png.png\",\"contentUrl\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/mark_logo_png.png\",\"width\":3484,\"height\":1444,\"caption\":\"Mark H Goldberg & Associates Inc.\"},\"image\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/mark_goldberg\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/person\\\/3fb9ac7e53dc710f23be648a3b1ab4d7\",\"name\":\"Mark Goldberg\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/716530aafa7ae4ea72f4887cbcfc45304504ef5d23bb57e4cd0251e2802ada33?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/716530aafa7ae4ea72f4887cbcfc45304504ef5d23bb57e4cd0251e2802ada33?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/716530aafa7ae4ea72f4887cbcfc45304504ef5d23bb57e4cd0251e2802ada33?s=96&d=mm&r=g\",\"caption\":\"Mark Goldberg\"},\"description\":\"Mark Goldberg has more than 40 years of international experience in strategic planning, managing, designing and implementing telecommunications carrier networks.\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Healthcare needs re-engineering • Telecom Trends","description":"Our family has had a number of interactions with the health care systems in Ontario and Quebec over the past month. The quality of care has generally been • January 14, 2008","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mhgoldberg.com\/blog\/?p=675","og_locale":"en_US","og_type":"article","og_title":"Healthcare needs re-engineering • Telecom Trends","og_description":"Our family has had a number of interactions with the health care systems in Ontario and Quebec over the past month. The quality of care has generally been • January 14, 2008","og_url":"https:\/\/mhgoldberg.com\/blog\/?p=675","og_site_name":"Telecom Trends","article_published_time":"2008-01-14T08:25:00+00:00","og_image":[{"width":2560,"height":1061,"url":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2021\/02\/mark_logo_png-scaled.png","type":"image\/png"}],"author":"Mark Goldberg","twitter_card":"summary_large_image","twitter_creator":"@mark_goldberg","twitter_site":"@mark_goldberg","twitter_misc":{"Written by":"Mark Goldberg","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/mhgoldberg.com\/blog\/?p=675#article","isPartOf":{"@id":"https:\/\/mhgoldberg.com\/blog\/?p=675"},"author":{"name":"Mark Goldberg","@id":"https:\/\/mhgoldberg.com\/blog\/#\/schema\/person\/3fb9ac7e53dc710f23be648a3b1ab4d7"},"headline":"Healthcare needs re-engineering","datePublished":"2008-01-14T08:25:00+00:00","mainEntityOfPage":{"@id":"https:\/\/mhgoldberg.com\/blog\/?p=675"},"wordCount":168,"commentCount":0,"publisher":{"@id":"https:\/\/mhgoldberg.com\/blog\/#organization"},"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/mhgoldberg.com\/blog\/?p=675#respond"]}]},{"@type":"WebPage","@id":"https:\/\/mhgoldberg.com\/blog\/?p=675","url":"https:\/\/mhgoldberg.com\/blog\/?p=675","name":"Healthcare needs re-engineering • Telecom Trends","isPartOf":{"@id":"https:\/\/mhgoldberg.com\/blog\/#website"},"datePublished":"2008-01-14T08:25:00+00:00","description":"Our family has had a number of interactions with the health care systems in Ontario and Quebec over the past month. The quality of care has generally been • January 14, 2008","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mhgoldberg.com\/blog\/?p=675"]}]},{"@type":"WebSite","@id":"https:\/\/mhgoldberg.com\/blog\/#website","url":"https:\/\/mhgoldberg.com\/blog\/","name":"Telecom Trends","description":"A Canadian perspective on trends in telecom","publisher":{"@id":"https:\/\/mhgoldberg.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mhgoldberg.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/mhgoldberg.com\/blog\/#organization","name":"Mark H Goldberg & Associates Inc.","url":"https:\/\/mhgoldberg.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mhgoldberg.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2021\/02\/mark_logo_png.png","contentUrl":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2021\/02\/mark_logo_png.png","width":3484,"height":1444,"caption":"Mark H Goldberg & Associates Inc."},"image":{"@id":"https:\/\/mhgoldberg.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/mark_goldberg"]},{"@type":"Person","@id":"https:\/\/mhgoldberg.com\/blog\/#\/schema\/person\/3fb9ac7e53dc710f23be648a3b1ab4d7","name":"Mark Goldberg","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/716530aafa7ae4ea72f4887cbcfc45304504ef5d23bb57e4cd0251e2802ada33?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/716530aafa7ae4ea72f4887cbcfc45304504ef5d23bb57e4cd0251e2802ada33?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/716530aafa7ae4ea72f4887cbcfc45304504ef5d23bb57e4cd0251e2802ada33?s=96&d=mm&r=g","caption":"Mark Goldberg"},"description":"Mark Goldberg has more than 40 years of international experience in strategic planning, managing, designing and implementing telecommunications carrier networks."}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"tenweb_optimizer_mobile":false,"tenweb_optimizer_tablet":false},"uagb_author_info":{"display_name":"Mark Goldberg","author_link":"https:\/\/mhgoldberg.com\/blog\/?author=2"},"uagb_comment_info":0,"uagb_excerpt":"Our family has had a number of interactions with the health care systems in Ontario and Quebec over the past month. The quality of care has generally been great, but if phone companies were run like these hospitals, they would be out of business. Paper records. New ID cards issued each time you go. Long…","_links":{"self":[{"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=675"}],"version-history":[{"count":0,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/675\/revisions"}],"wp:attachment":[{"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=675"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=675"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}