{"id":577,"date":"2008-04-23T10:07:00","date_gmt":"2008-04-23T10:07:00","guid":{"rendered":"https:\/\/mhgoldberg.com\/blog\/?p=577"},"modified":"2008-04-23T10:07:00","modified_gmt":"2008-04-23T10:07:00","slug":"aliants-geek-squad","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=577","title":{"rendered":"Aliant’s geek squad"},"content":{"rendered":"

\"Aliant\"<\/a>Last November, Bell Aliant<\/a> launched a series of residential internet support services under the banner of Aliant Expert. The service was brought to my attention this morning by a reporter who was following up on it.<\/p>\n

When the service was launched<\/a>, Aliant was the first telco in North America to offer such services. For many consumers, setting up home networks, connecting digital entertainment is a non-trivial task.<\/p>\n

It seems to makes sense for a telco to try to build upon or re-establish the trust relationship with its customers. These services leverage the fleet of service vehicles and human resources that communications companies have deployed throughout their service territory – a greater presence than any chain of electronics retailers.<\/p>\n

Will we see more carriers following Aliant’s example in the consumer space?<\/p>\n

The theme of The 2008 Canadian Telecom Summit<\/span><\/a>, taking place June 16-18, is Maintaining Relevance for the Customer<\/span>.<\/p>\n

Technorati Tags:
Bell Aliant<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Last November, Bell Aliant launched a series of residential internet support services under the banner of Aliant Expert. The service was brought to my attention this morning by a reporter who was following up on it. When the service was launched, Aliant was the first telco in North America to offer such services. For many …<\/p>\n

Aliant’s geek squad<\/span> Read More »<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-577","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nAliant's geek squad • Telecom Trends<\/title>\n<meta name=\"description\" content=\"Last November, Bell Aliant launched a series of residential internet support services under the banner of Aliant Expert. The service was brought to my • April 23, 2008\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=577\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aliant's geek squad • Telecom Trends\" \/>\n<meta property=\"og:description\" content=\"Last November, Bell Aliant launched a series of residential internet support services under the banner of Aliant Expert. 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