{"id":4141,"date":"2010-11-26T06:33:19","date_gmt":"2010-11-26T11:33:19","guid":{"rendered":"http:\/\/mhgoldberg.com\/blog\/?p=4141"},"modified":"2010-11-25T16:22:58","modified_gmt":"2010-11-25T21:22:58","slug":"next-generation-9-1-1","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=4141","title":{"rendered":"Glass houses"},"content":{"rendered":"<p>As promised yesterday, I am going to continue the theme of <a href=\"http:\/\/bit.ly\/f6zqVI\" target=\"_blank\">Digital Government<\/a>, today examining the role of public safety in the discussion of strategic sourcing and and pursuit of\u00a0an innovation agenda.<\/p>\n<p>In an emergency, the <a href=\"http:\/\/twitter.com\/#!\/FCC\/status\/7201036884246528\" target=\"_blank\">FCC observed<\/a> that you can send a text message for help to almost any working phone number, other than 911.<\/p>\n<p>It is no better in Canada.<\/p>\n<p>Emergency bureaus are often using equipment that is outdated and not able to take advantage of the communications capabilities that are in the hands of most Canadians. No video chat. No sending\u00a0photos from the scene. Activating GPS? Ha!<\/p>\n<p><object classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" width=\"640\" height=\"385\" codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=6,0,40,0\"><param name=\"allowFullScreen\" value=\"true\" \/><param name=\"allowscriptaccess\" value=\"always\" \/><param name=\"src\" value=\"http:\/\/www.youtube.com\/v\/EbjHZWP-xSM?fs=1&amp;hl=en_US\" \/><param name=\"allowfullscreen\" value=\"true\" \/><embed type=\"application\/x-shockwave-flash\" width=\"640\" height=\"385\" src=\"http:\/\/www.youtube.com\/v\/EbjHZWP-xSM?fs=1&amp;hl=en_US\" allowfullscreen=\"true\" allowscriptaccess=\"always\"><\/embed><\/object>As FCC Chair Genachowski says, it is time to bring 9-1-1 into the digital age.<\/p>\n<p>In order to be able to respond to an emergency, our public safety answering points\u00a0should be early adopters of advanced technologies. Too often, budget squeezes have them &#8216;make do&#8217;.\u00a0<\/p>\n<p>Who will take the lead in ensuring that Canadian first responders aren&#8217;t left behind.\u00a0As <a href=\"http:\/\/bit.ly\/fPIqNm\" target=\"_blank\">I mentioned Wednesday<\/a>, Minister Clement&#8217;s Digital Economy status report chided Canadian businesses for failing to exploit technologies:<\/p>\n<blockquote><p>the best infrastructure, with the highest speeds, is of little use if businesses are not exploiting it. Canadian businesses, large and small, have to adopt technology in order to become more productive, innovative and competitive.<\/p><\/blockquote>\n<p>Shouldn&#8217;t our public safety agencies be model customers? Like Canadian businesses, it appears that many government agencies &#8220;have to adopt technology in order to become more productive, innovative and competitive&#8221;.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As promised yesterday, I am going to continue the theme of Digital Government, today examining the role of public safety in the discussion of strategic sourcing and and pursuit of\u00a0an innovation agenda. In an emergency, the FCC observed that you can send a text message for help to almost any working phone number, other than &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=4141\"> <span class=\"screen-reader-text\">Glass houses<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4141","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Glass houses &#8226; Telecom Trends<\/title>\n<meta name=\"description\" content=\"As promised yesterday, I am going to continue the theme of Digital Government, today examining the role of public safety in the discussion of strategic &#8226; November 26, 2010\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=4141\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Glass houses &#8226; Telecom Trends\" \/>\n<meta property=\"og:description\" content=\"As promised yesterday, I am going to continue the theme of Digital Government, today examining the role of public safety in the discussion of strategic &#8226; November 26, 2010\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mhgoldberg.com\/blog\/?p=4141\" \/>\n<meta property=\"og:site_name\" content=\"Telecom Trends\" \/>\n<meta property=\"article:published_time\" content=\"2010-11-26T11:33:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2021\/02\/mark_logo_png.png\" \/>\n\t<meta property=\"og:image:width\" content=\"3484\" \/>\n\t<meta property=\"og:image:height\" content=\"1444\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mark\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:site\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=4141#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=4141\"},\"author\":{\"name\":\"Mark\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/person\\\/7a2b80bac06ee3d5cacca8c7708bfe8f\"},\"headline\":\"Glass houses\",\"datePublished\":\"2010-11-26T11:33:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=4141\"},\"wordCount\":246,\"commentCount\":2,\"publisher\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=4141#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=4141\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=4141\",\"name\":\"Glass houses &#8226; 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