{"id":3872,"date":"2010-09-07T07:07:09","date_gmt":"2010-09-07T11:07:09","guid":{"rendered":"http:\/\/mhgoldberg.com\/blog\/?p=3872"},"modified":"2010-09-06T11:00:55","modified_gmt":"2010-09-06T15:00:55","slug":"missing-minutes","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=3872","title":{"rendered":"Missing minutes"},"content":{"rendered":"

Following up on my\u00a0recent post<\/a>\u00a0about\u00a0about\u00a0placing calls from with GMail, there is a need to clarify some issues and explore others.<\/p>\n

First off, I received some clarification from a Google spokesperson:<\/p>\n

The call phones feature in Gmail will generate revenue through international calling. \u00a0We\u2019re not using this feature to sell ads, and have no plans to do so.<\/p><\/blockquote>\n

I understand that Google\u00a0is not\u00a0planning to make use of\u00a0personal call data to place ads,\u00a0including use of location information or\u00a0destination of your calls to place ads either. Google\u00a0is not listening in\u00a0on the\u00a0phone conversations, and\u00a0it does not record them, contrary to what you may have read elsewhere.\u00a0<\/p>\n

A\u00a0history of calls made from your computer gets\u00a0logged, but\u00a0users will\u00a0need to log-in\u00a0in order to see this history, which enables users to view, manage, and delete this history from google.com\/voice<\/a>. When you delete\u00a0the call history, Google anonymizes the data so\u00a0it has no way of knowing who placed which calls.<\/p>\n

We can leave these privacy types of issues to others\u00a0to pursue;\u00a0we will watch to see if there will be commitments from Google to hold to these initial design principles.<\/p>\n

I have not yet heard back from Google regarding\u00a0a registration with the CRTC as a Telecommunications Service Provider<\/a> (TSP). From what I have seen, it certainly appears\u00a0that Google is offering its international voice service to the public in order to generate revenue on a per minute basis – a pretty conventional long distance business model. As such, one would expect that Google should be registered as a TSP and apply for a Basic International Telecommunications Services<\/a> (BITS) License. The same holds for Skype and others in this business.<\/p>\n

\u00a0A Basic International Telecommunications Services (BITS) licensee is an entity that the CRTC has authorized to carry telecommunications traffic between Canada and another country. All Facilities-Based Providers and those Non-Facilities Based Providers that carry telecommunications traffic internationally must obtain a BITS licence.<\/p><\/blockquote>\n

These filing requirements ensure that all service providers are subjected to the same regulations, including contributions to the universal service fund and CRTC data collection.<\/p>\n

An examination of Table 5.2.1<\/a> of the CRTC’s 2010 Communications Monitoring Report<\/a> seems to indicate there\u00a0may be\u00a0a lot of missing minutes. In 2005, long distance minutes grew by 10% – about 6 billion minutes – over 2004, In 2006, the growth rate was about 8%.\u00a0\u00a0But the last 3 years have seen virtually no growth –\u00a0even a modest contraction in long distance minutes.<\/p>\n

Some of this traffic is exempt computer-to-computer substitution. But do any of us believe that there is really less long distance calling today than there was 5 years ago? Where did those minutes go?<\/p>\n

While some may disagree with the universal service subsidy mechanism, the CRTC needs to ensure that all of the industry participants are playing by the same set of rules and sharing equally in the costs.<\/p>\n","protected":false},"excerpt":{"rendered":"

Following up on my\u00a0recent post\u00a0about\u00a0about\u00a0placing calls from with GMail, there is a need to clarify some issues and explore others. First off, I received some clarification from a Google spokesperson: The call phones feature in Gmail will generate revenue through international calling. \u00a0We\u2019re not using this feature to sell ads, and have no plans to …<\/p>\n

Missing minutes<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3872","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nMissing minutes • Telecom Trends<\/title>\n<meta name=\"description\" content=\"Following up on my\u00a0recent post\u00a0about\u00a0about\u00a0placing calls from with GMail, there is a need to clarify some issues and explore others. 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