{"id":19900,"date":"2026-07-23T19:45:30","date_gmt":"2026-07-23T23:45:30","guid":{"rendered":"https:\/\/mhgoldberg.com\/blog\/?p=19900"},"modified":"2026-07-23T19:45:30","modified_gmt":"2026-07-23T23:45:30","slug":"what-ai-can-and-cannot-do","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=19900","title":{"rendered":"What AI can… and cannot do"},"content":{"rendered":"

The next webinar from the International Telecommunications Society features Harvard Professor Cass R. Sunstein<\/a>, with a presentation entitled “Imperfect Oracle: What AI Can and Cannot Do”. It will take place September 22, at 9:30 am (Eastern).<\/p>\n

The promotional email caught my eye:<\/p>\n

Human judgment is extraordinary, but it is also flawed. People are biased: our judgments can go systematically wrong in predictable ways. People are also noisy: our judgments can vary depending on mood, timing, context, pressure, or the decision-maker involved. Bias and noise can produce serious mistakes in government, business, law, health, finance, regulation, and everyday life.<\/p>\n

AI offers a powerful response to both problems. It can identify patterns, reduce inconsistency, improve prediction, and support better decisions. For institutions trying to avoid errors, allocate resources, assess risks, serve citizens, or make complex judgments at scale, AI may become an extraordinary tool.<\/p>\n

But AI is not an oracle. The world remains full of surprises. AI can help us know more, but it also forces us to understand what we cannot know.<\/p>\n

This webinar will explore the practical and policy implications of that insight.<\/p><\/blockquote>\n

Professor Sunstein is currently the Robert Walmsley University Professor at Harvard. He is the founder and director of the Program on Behavioural Economics and Public Policy at Harvard Law School. In 2018, he received the Holberg Prize from the government of Norway, sometimes described as the equivalent of the Nobel Prize for law and the humanities. In 2020, the World Health Organization appointed him as Chair of its technical advisory group on Behavioural Insights and Sciences for Health.<\/p>\n

There is no charge for the webinar. Register now<\/a> to reserve your place.<\/p>\n","protected":false},"excerpt":{"rendered":"

The next webinar from the International Telecommunications Society features Harvard Professor Cass R. Sunstein, with a presentation entitled “Imperfect Oracle: What AI Can and Cannot Do”. It will take place September 22, at 9:30 am (Eastern). The promotional email caught my eye: Human judgment is extraordinary, but it is also flawed. People are biased: our …<\/p>\n

What AI can… and cannot do<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-19900","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nWhat AI can... and cannot do • Telecom Trends<\/title>\n<meta name=\"description\" content=\"The next webinar from the International Telecommunications Society features Harvard Professor Cass R. 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