{"id":192,"date":"2009-06-29T06:08:00","date_gmt":"2009-06-29T06:08:00","guid":{"rendered":"https:\/\/mhgoldberg.com\/blog\/?p=192"},"modified":"2009-06-29T06:08:00","modified_gmt":"2009-06-29T06:08:00","slug":"much-ado-about-anything","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=192","title":{"rendered":"Much ado about anything?"},"content":{"rendered":"<p>Some <a href=\"http:\/\/www.michaelgeist.ca\/content\/view\/4083\/125\/\">folks<\/a> are apparently upset that Rogers is inserting an information frame onto the top of some users&#8217; web browsers. It is an added frame to let users know that their usage is bumping up close to the maximum under their plan or to let the user know that their old anti-virus software is about to expire. <\/p>\n<p>How would you tell your customers that there is about to be a problem? With 1.6M internet subscribers, the alternative is to wait for tens of thousands of extra calls to the call centre after people get sticker shock from the extra usage charges or call technical support to find out why their free software isn&#8217;t working.  <\/p>\n<p>It is hardly a case of interfering with the webpage. From what I have seen, the message is directly associated with important information about the customer&#8217;s internet access service. Maybe the market research was correct that Rogers has found an acceptable and effective way to target those using its services? <\/p>\n<p>Just like when the issue first arose in late 2007, this latest kerfuffle is <a href=\"http:\/\/www.mathewingram.com\/work\/2007\/12\/11\/news-flash-i-agree-with-seth-finkelstein\/\">much ado about nothing<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some folks are apparently upset that Rogers is inserting an information frame onto the top of some users&#8217; web browsers. It is an added frame to let users know that their usage is bumping up close to the maximum under their plan or to let the user know that their old anti-virus software is about &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=192\"> <span class=\"screen-reader-text\">Much ado about anything?<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-192","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Much ado about anything? &#8226; Telecom Trends<\/title>\n<meta name=\"description\" content=\"Some folks are apparently upset that Rogers is inserting an information frame onto the top of some users&#039; web browsers. It is an added frame to let users &#8226; June 29, 2009\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=192\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Much ado about anything? &#8226; Telecom Trends\" \/>\n<meta property=\"og:description\" content=\"Some folks are apparently upset that Rogers is inserting an information frame onto the top of some users&#039; web browsers. It is an added frame to let users &#8226; June 29, 2009\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mhgoldberg.com\/blog\/?p=192\" \/>\n<meta property=\"og:site_name\" content=\"Telecom Trends\" \/>\n<meta property=\"article:published_time\" content=\"2009-06-29T06:08:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2021\/02\/mark_logo_png-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1061\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mark Goldberg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:site\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Goldberg\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=192#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=192\"},\"author\":{\"name\":\"Mark Goldberg\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/person\\\/3fb9ac7e53dc710f23be648a3b1ab4d7\"},\"headline\":\"Much ado about anything?\",\"datePublished\":\"2009-06-29T06:08:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=192\"},\"wordCount\":187,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=192#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=192\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=192\",\"name\":\"Much ado about anything? &#8226; Telecom Trends\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#website\"},\"datePublished\":\"2009-06-29T06:08:00+00:00\",\"description\":\"Some folks are apparently upset that Rogers is inserting an information frame onto the top of some users' web browsers. 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