{"id":18691,"date":"2024-10-30T05:05:39","date_gmt":"2024-10-30T09:05:39","guid":{"rendered":"https:\/\/mhgoldberg.com\/blog\/?p=18691"},"modified":"2024-10-28T08:31:48","modified_gmt":"2024-10-28T12:31:48","slug":"strategic-market-management","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=18691","title":{"rendered":"Strategic market management"},"content":{"rendered":"<p>The CRTC <a href=\"https:\/\/www.newswire.ca\/news-releases\/crtc-releases-strategic-plan-to-connect-canadians-through-technology-and-culture-811017594.html\" rel=\"noopener\" target=\"_blank\">released its strategic plan<\/a> last week. It is subtitled &#8220;Connecting Canadians through technology and culture&#8221;.<\/p>\n<p>To be blunt, the <a href=\"https:\/\/crtc.gc.ca\/eng\/acrtc\/plan.htm\" rel=\"noopener\" target=\"_blank\">strategic plan<\/a> is light on details. In my view, it reads more like a preliminary outline than a plan. <\/p>\n<p>There are three broad headings: <\/p>\n<ul>\n<li>Promoting competition and investment to deliver reliable, affordable, and high-quality Internet and cellphone services;<\/li>\n<li>Modernizing <span class=\"xn-location\">Canada&#8217;s<\/span> broadcasting framework and creating the bargaining framework for the <i>Online News Act<\/i>; and<\/li>\n<li>Investing in the CRTC to better serve Canadians.<\/li>\n<\/ul>\n<p>Under that first heading, it is interesting that the CRTC only refers to &#8220;internet and cellphone services&#8221;. Personally, I prefer to refer to &#8220;mobile services&#8221; in order to better capture the breadth of devices. More importantly, the idea of fixed telephone services is absent. Why wouldn&#8217;t the CRTC address a multi-dimensional approach, referring to voice and data, fixed and mobile? <\/p>\n<blockquote><p><strong>The CRTC will continue to: <\/strong><\/p>\n<ul>\n<li>Implement a renewed approach to Internet and cellphone competition, which includes ensuring the rates that competitors pay to access the networks of the large Internet and cellphone companies are just and reasonable.<\/li>\n<li>Monitor the markets for Internet and cellphone services to ensure the right balance between increased competition and continued investment in high-quality networks.<\/li>\n<li>Work with government partners to help connect rural, remote and Indigenous communities to high-speed Internet, including by: approving projects as part of the Broadband Fund&#8217;s third call for applications; launching a process to create an Indigenous stream of the Broadband Fund; and issuing a decision to help improve the reliability, affordability, and competitiveness of telecommunications services in the Far North.<\/li>\n<li>Support and protect consumers, including by: making cellphone use more affordable when Canadians travel internationally and within Canada; making shopping for Internet services easier; enhancing protections for outages; and consulting on new measures to help reduce online spam and nuisance calls.<\/li>\n<li>Work with provinces, territories and municipalities to help support the implementation of next-generation 9-1-1.<\/li>\n<\/ul>\n<\/blockquote>\n<p>At least one industry veteran <a href=\"https:\/\/twitter.com\/tedwoodhead\/status\/1848388917516541957\" rel=\"noopener\" target=\"_blank\">observed<\/a> &#8220;It appears to be essentially doing tomorrow what it was doing yesterday.&#8221;<\/p>\n<p>Indeed, the press release for this year&#8217;s Strategic Plan links to last year&#8217;s <a href=\"https:\/\/crtc.gc.ca\/eng\/acrtc\/focus.htm\" rel=\"noopener\" target=\"_blank\">Areas of Focus (2023)<\/a>, a document dating back at least 17 months (according to the <a href=\"https:\/\/web.archive.org\/web\/20230522023341\/https:\/\/crtc.gc.ca\/eng\/acrtc\/focus.htm\" rel=\"noopener\" target=\"_blank\">Internet Archive<\/a>). <\/p>\n<p>Headlines have been updated, but the three themes remain intact. &#8220;Promote competition to deliver reliable and high-quality Internet and cellphone services to Canadians at lower prices&#8221; became more balanced with &#8220;Promoting competition and investment to deliver reliable, affordable, and high-quality Internet and cellphone services&#8221;. &#8220;Modernize Canada\u2019s broadcasting system to promote Canadian and Indigenous content&#8221; became &#8220;Modernizing Canada\u2019s broadcasting framework and creating the bargaining framework for the Online News Act&#8221;. &#8220;Improve the CRTC to better serve Canadians&#8221; changed to &#8220;Investing in the CRTC to better serve Canadians&#8221;. (That last one sounds like a warning it is going to cost more money.)<\/p>\n<p>In the new plan, &#8220;Actions&#8221; have become more detailed and the CRTC sets out desired outcomes for each of its areas of focus. It is likely helpful for us to have a clear understanding of the outcomes being sought by the regulator. Perhaps it is precisely the increased details in the plan that gives me pause.<\/p>\n<p>The Commission should resist the temptation to follow a path of centralized management of the communications industry. That is an approach that might have been better suited to what was once called a &#8216;Soviet-style monopoly&#8217; era.<\/p>\n<p>We have seen an increased level of regulatory micro-management of the telecom sector as <a href=\"https:\/\/mhgoldberg.com\/blog\/?p=18668\" rel=\"noopener\" target=\"_blank\">I described<\/a> a few weeks ago. At the beginning of 2024, I had a post asking <a href=\"https:\/\/mhgoldberg.com\/blog\/?p=18067\" rel=\"noopener\" target=\"_blank\">&#8220;Can light touch regulation benefit consumers?&#8221;<\/a> <\/p>\n<p>Last year, we read &#8220;The CRTC will make faster and more transparent decisions&#8221;. This year, &#8220;The CRTC will continue to issue timely and clear decisions; address the historical backlog of Part 1 applications and post new ones as they are received; and inform Broadband Fund applicants of the status of their application once a decision has been made.&#8221; It sounds like a wordier way of promising the same thing.<\/p>\n<p>As the CRTC moves to execute its strategic plan, it should consider increased <a href=\"https:\/\/mhgoldberg.com\/blog\/?p=17348\" rel=\"noopener\" target=\"_blank\">regulatory humility<\/a> and understand the potential consumer benefits to arise from a lighter hand on the market. <\/p>\n<p>Who knows? Maybe it will be result in making faster and more transparent decisions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The CRTC released its strategic plan last week. It is subtitled &#8220;Connecting Canadians through technology and culture&#8221;. To be blunt, the strategic plan is light on details. In my view, it reads more like a preliminary outline than a plan. There are three broad headings: Promoting competition and investment to deliver reliable, affordable, and high-quality &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=18691\"> <span class=\"screen-reader-text\">Strategic market management<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18691","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Strategic market management &#8226; Telecom Trends<\/title>\n<meta name=\"description\" content=\"The CRTC released its strategic plan last week. It is subtitled &quot;Connecting Canadians through technology and culture&quot;. To be blunt, the strategic plan is &#8226; October 30, 2024\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=18691\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Strategic market management &#8226; Telecom Trends\" \/>\n<meta property=\"og:description\" content=\"The CRTC released its strategic plan last week. It is subtitled &quot;Connecting Canadians through technology and culture&quot;. 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