{"id":18371,"date":"2024-05-14T05:03:01","date_gmt":"2024-05-14T09:03:01","guid":{"rendered":"https:\/\/mhgoldberg.com\/blog\/?p=18371"},"modified":"2024-05-13T13:31:10","modified_gmt":"2024-05-13T17:31:10","slug":"digital-literacy-2","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=18371","title":{"rendered":"Digital literacy"},"content":{"rendered":"

In one of my posts<\/a> last week, I mentioned “Measuring Digital Literacy Gaps Is the First Step to Closing Them<\/em>“, a recent article from ITIF<\/a>.<\/p>\n

We all agree on the importance of being digitally literate in today’s world. Most of us can’t imagine communicating, working, studying, being entertained, banking, shopping, or driving without using a computer, our smartphone or a tablet. Knowing how to safely use digital devices and the internet is a basic need. However, as ITIF writes “we have no clear system of measuring this type of literacy rate.” <\/p>\n

How do we know where our population stands? How do we compare to other comparable countries? Do we have any idea if we have a problem with digital training? <\/p>\n

I, for one, suspect we do.<\/p>\n

ITIF suggests a data-driven approach, meaning we need to develop measurements for rates of digital literacy. <\/p>\n

Simply connecting to the Internet is no longer enough. To really benefit from the information age, populations need the ability to navigate the Internet and use connected devices with some baseline level of skills. To equip our population with essential twenty-first-century skills, we need to standardize that baseline and figure out how to assess whether and when it\u2019s met.<\/p><\/blockquote>\n

Recall, a few months ago I wrote about Alberta’s approach<\/a> to upgrading digital skills. Alberta offers two streams, beginner and intermediate. But how do you know which one to take? How do we know the size of our literacy gap in the absence of a measurement tool. <\/p>\n

The term digital literacy can mean different things to different people. ITIF cites a definition<\/a> by the National Digital Inclusion Alliance<\/a>. “Digital Literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.” Can you access information online? Do you know how to communicate using email or messenger applications? Are you comfortable with online banking? Joining a Zoom meet-up or webinar? <\/p>\n

ITIF notes that since it can be important to identify reasons behind digital illiteracy. For example, does the user have difficulty with problem-solving in general or is it due to unfamiliarity or discomfort with a particular application. These would require different approaches to remediation. “From that perspective, a largely outcome-based definition leaves room for ambiguity.”<\/p>\n

Researchers also need to contend with the fact that digital skills themselves, no matter how narrowly defined, can be difficult to measure. Any attempt to measure practical, and not always outwardly discernible skills\u2014such as comfort with or understanding of a particular process\u2014often relies on self-assessment or otherwise self-reported data. This fact opens digital literacy studies up to a measurement problem. Different people\u2019s evaluations of their own competency at the same task might reflect different understandings of what the standards for that competency should be. In other words, people don\u2019t always know what they don\u2019t know.<\/p><\/blockquote>\n

What gets measured, gets done. <\/p>\n

The CRTC and ISED measure progress toward universal access to broadband. But, we also need to focus on the demand side, ensuring Canadians are getting online. It isn’t enough to have access to high speed internet at your doorstep. We need Canadians to actually get online, and feel comfortable doing so. <\/p>\n

Should we add digital literacy indicators to Canada’s online dashboard?
\n\"\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

In one of my posts last week, I mentioned “Measuring Digital Literacy Gaps Is the First Step to Closing Them“, a recent article from ITIF. We all agree on the importance of being digitally literate in today’s world. Most of us can’t imagine communicating, working, studying, being entertained, banking, shopping, or driving without using a …<\/p>\n

Digital literacy<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18371","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nDigital literacy • Telecom Trends<\/title>\n<meta name=\"description\" content=\"In one of my posts last week, I mentioned "Measuring Digital Literacy Gaps Is the First Step to Closing Them", a recent article from ITIF. We all agree on • May 14, 2024\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=18371\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digital literacy • Telecom Trends\" \/>\n<meta property=\"og:description\" content=\"In one of my posts last week, I mentioned "Measuring Digital Literacy Gaps Is the First Step to Closing Them", a recent article from ITIF. We all agree on • May 14, 2024\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mhgoldberg.com\/blog\/?p=18371\" \/>\n<meta property=\"og:site_name\" content=\"Telecom Trends\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-14T09:03:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2024\/05\/Broadband-Coverage.png\" \/>\n<meta name=\"author\" content=\"Mark\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:site\" content=\"@mark_goldberg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371\"},\"author\":{\"name\":\"Mark\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/person\\\/7a2b80bac06ee3d5cacca8c7708bfe8f\"},\"headline\":\"Digital literacy\",\"datePublished\":\"2024-05-14T09:03:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371\"},\"wordCount\":545,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/Broadband-Coverage.png\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371\",\"name\":\"Digital literacy • Telecom Trends\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/Broadband-Coverage.png\",\"datePublished\":\"2024-05-14T09:03:01+00:00\",\"description\":\"In one of my posts last week, I mentioned \\\"Measuring Digital Literacy Gaps Is the First Step to Closing Them\\\", a recent article from ITIF. We all agree on • May 14, 2024\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?p=18371#primaryimage\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/Broadband-Coverage.png\",\"contentUrl\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/Broadband-Coverage.png\",\"width\":812,\"height\":708},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/\",\"name\":\"Telecom Trends\",\"description\":\"A Canadian perspective on trends in telecom\",\"publisher\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#organization\",\"name\":\"Mark H Goldberg & Associates Inc.\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/mark_logo_png.png\",\"contentUrl\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/mark_logo_png.png\",\"width\":3484,\"height\":1444,\"caption\":\"Mark H Goldberg & Associates Inc.\"},\"image\":{\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/mark_goldberg\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/mhgoldberg.com\\\/blog\\\/#\\\/schema\\\/person\\\/7a2b80bac06ee3d5cacca8c7708bfe8f\",\"name\":\"Mark\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/351a7c78c378da7db6aac956985487573ab74c25cb83c460c715fa6d0fcfa7d2?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/351a7c78c378da7db6aac956985487573ab74c25cb83c460c715fa6d0fcfa7d2?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/351a7c78c378da7db6aac956985487573ab74c25cb83c460c715fa6d0fcfa7d2?s=96&d=mm&r=g\",\"caption\":\"Mark\"},\"description\":\"Mark Goldberg has more than 40 years of international experience in strategic planning, managing, designing and implementing telecommunications carrier networks.\",\"sameAs\":[\"http:\\\/\\\/www.mhgoldberg.com\",\"https:\\\/\\\/x.com\\\/mark_goldberg\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Digital literacy • Telecom Trends","description":"In one of my posts last week, I mentioned \"Measuring Digital Literacy Gaps Is the First Step to Closing Them\", a recent article from ITIF. We all agree on • May 14, 2024","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mhgoldberg.com\/blog\/?p=18371","og_locale":"en_US","og_type":"article","og_title":"Digital literacy • Telecom Trends","og_description":"In one of my posts last week, I mentioned \"Measuring Digital Literacy Gaps Is the First Step to Closing Them\", a recent article from ITIF. We all agree on • May 14, 2024","og_url":"https:\/\/mhgoldberg.com\/blog\/?p=18371","og_site_name":"Telecom Trends","article_published_time":"2024-05-14T09:03:01+00:00","og_image":[{"url":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2024\/05\/Broadband-Coverage.png","type":"","width":"","height":""}],"author":"Mark","twitter_card":"summary_large_image","twitter_creator":"@mark_goldberg","twitter_site":"@mark_goldberg","twitter_misc":{"Written by":"Mark","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/mhgoldberg.com\/blog\/?p=18371#article","isPartOf":{"@id":"https:\/\/mhgoldberg.com\/blog\/?p=18371"},"author":{"name":"Mark","@id":"https:\/\/mhgoldberg.com\/blog\/#\/schema\/person\/7a2b80bac06ee3d5cacca8c7708bfe8f"},"headline":"Digital literacy","datePublished":"2024-05-14T09:03:01+00:00","mainEntityOfPage":{"@id":"https:\/\/mhgoldberg.com\/blog\/?p=18371"},"wordCount":545,"commentCount":0,"publisher":{"@id":"https:\/\/mhgoldberg.com\/blog\/#organization"},"image":{"@id":"https:\/\/mhgoldberg.com\/blog\/?p=18371#primaryimage"},"thumbnailUrl":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2024\/05\/Broadband-Coverage.png","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/mhgoldberg.com\/blog\/?p=18371#respond"]}]},{"@type":"WebPage","@id":"https:\/\/mhgoldberg.com\/blog\/?p=18371","url":"https:\/\/mhgoldberg.com\/blog\/?p=18371","name":"Digital literacy • Telecom Trends","isPartOf":{"@id":"https:\/\/mhgoldberg.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/mhgoldberg.com\/blog\/?p=18371#primaryimage"},"image":{"@id":"https:\/\/mhgoldberg.com\/blog\/?p=18371#primaryimage"},"thumbnailUrl":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2024\/05\/Broadband-Coverage.png","datePublished":"2024-05-14T09:03:01+00:00","description":"In one of my posts last week, I mentioned \"Measuring Digital Literacy Gaps Is the First Step to Closing Them\", a recent article from ITIF. We all agree on • May 14, 2024","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mhgoldberg.com\/blog\/?p=18371"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mhgoldberg.com\/blog\/?p=18371#primaryimage","url":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2024\/05\/Broadband-Coverage.png","contentUrl":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2024\/05\/Broadband-Coverage.png","width":812,"height":708},{"@type":"WebSite","@id":"https:\/\/mhgoldberg.com\/blog\/#website","url":"https:\/\/mhgoldberg.com\/blog\/","name":"Telecom Trends","description":"A Canadian perspective on trends in telecom","publisher":{"@id":"https:\/\/mhgoldberg.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mhgoldberg.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/mhgoldberg.com\/blog\/#organization","name":"Mark H Goldberg & Associates Inc.","url":"https:\/\/mhgoldberg.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mhgoldberg.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2021\/02\/mark_logo_png.png","contentUrl":"https:\/\/mhgoldberg.com\/blog\/wp-content\/uploads\/2021\/02\/mark_logo_png.png","width":3484,"height":1444,"caption":"Mark H Goldberg & Associates Inc."},"image":{"@id":"https:\/\/mhgoldberg.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/mark_goldberg"]},{"@type":"Person","@id":"https:\/\/mhgoldberg.com\/blog\/#\/schema\/person\/7a2b80bac06ee3d5cacca8c7708bfe8f","name":"Mark","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/351a7c78c378da7db6aac956985487573ab74c25cb83c460c715fa6d0fcfa7d2?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/351a7c78c378da7db6aac956985487573ab74c25cb83c460c715fa6d0fcfa7d2?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/351a7c78c378da7db6aac956985487573ab74c25cb83c460c715fa6d0fcfa7d2?s=96&d=mm&r=g","caption":"Mark"},"description":"Mark Goldberg has more than 40 years of international experience in strategic planning, managing, designing and implementing telecommunications carrier networks.","sameAs":["http:\/\/www.mhgoldberg.com","https:\/\/x.com\/mark_goldberg"]}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"tenweb_optimizer_mobile":false,"tenweb_optimizer_tablet":false},"uagb_author_info":{"display_name":"Mark","author_link":"https:\/\/mhgoldberg.com\/blog\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"In one of my posts last week, I mentioned “Measuring Digital Literacy Gaps Is the First Step to Closing Them“, a recent article from ITIF. We all agree on the importance of being digitally literate in today’s world. Most of us can’t imagine communicating, working, studying, being entertained, banking, shopping, or driving without using a…","_links":{"self":[{"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/18371","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18371"}],"version-history":[{"count":11,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/18371\/revisions"}],"predecessor-version":[{"id":18417,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/18371\/revisions\/18417"}],"wp:attachment":[{"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18371"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18371"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mhgoldberg.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}