{"id":1296,"date":"2006-08-31T08:09:00","date_gmt":"2006-08-31T08:09:00","guid":{"rendered":"https:\/\/mhgoldberg.com\/blog\/?p=1296"},"modified":"2017-01-25T22:03:01","modified_gmt":"2017-01-26T03:03:01","slug":"contradictory-reports-on-voip-quality","status":"publish","type":"post","link":"https:\/\/mhgoldberg.com\/blog\/?p=1296","title":{"rendered":"Contradictory reports on VoIP quality"},"content":{"rendered":"

We’ll look at VoIP issues for the next few days, since the CRTC’s reconsideration<\/a> of the VoIP regulatory regime should be released later today or tomorrow.<\/p>\n

About a month ago, I mentioned<\/a> a recent Brix Networks<\/a> study on VoIP quality metrics. Brix reported that there are service quality problems with 20% of VoIP calls.<\/p>\n

Earlier this week, Montreal-based Minacom<\/a> released its own study that shows:<\/p>\n

Only 1 out of 50 calls found to be unacceptable, 85% of VoIP calls exceed PSTN quality according to Minacom\u2019s standards-based, North American & Global VoIP Testing Study.<\/span><\/p><\/blockquote>\n

This is seemingly in direct conflict with the Brix study, but there is a key difference in the definition of what kinds of VoIP calls are being studied.<\/p>\n

Brix focused on PC-PC types of calls. Similarly, a study I reported on by Telephia<\/a> excluded cable company digital voice “since they are not promoted as VoIP.”<\/p>\n

The Minacom study includes telco and cable VoIP offerings and is therefore more representative of what consumers and businesses are buying.<\/p>\n

OK. So VoIP can be as good, and even better, than POTS. As I wrote earlier in the week<\/a>, show us the features and fun capabilities. Give customers a real reason to switch!<\/p>\n","protected":false},"excerpt":{"rendered":"

We’ll look at VoIP issues for the next few days, since the CRTC’s reconsideration of the VoIP regulatory regime should be released later today or tomorrow. About a month ago, I mentioned a recent Brix Networks study on VoIP quality metrics. Brix reported that there are service quality problems with 20% of VoIP calls. Earlier …<\/p>\n

Contradictory reports on VoIP quality<\/span> Read More »<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","two_page_speed":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1296","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nContradictory reports on VoIP quality • Telecom Trends<\/title>\n<meta name=\"description\" content=\"We'll look at VoIP issues for the next few days, since the CRTC's reconsideration of the VoIP regulatory regime should be released later today or • August 31, 2006\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mhgoldberg.com\/blog\/?p=1296\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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