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Price cap preview

CRTCThe CRTC is going to issue its decision on the 3rd Price Cap period, today at 4pm. There is a ‘lock-up’ being offered to allow people to get an advance look at the Decision. I am not joining the lock-up so you’ll have to wait until later this evening to catch my initial impressions.

Price caps have been in place for the past 10 years and allow incumbents limited pricing flexibility within a ‘basket’ of products. The ceiling or ‘cap’ in changes to the price of the services basket is adjusted each year by a factor of inflation less productivity gains and other adjustments. In the case of many services, the cap should have led to price declines because productivity exceeded inflation.

Over the past 10 years, rather than having prices drop, the CRTC had ordered incumbents to put the excess revenues into a fund known as the deferral account. It is expected that the CRTC will make the deferral account a historical artifact with today’s Price Cap decision.

We’re also going to watch for rulings on rate de-averaging and the duration (eg. 3 years, 5 years?) of this next price cap regime, among other issues.

Watch this space later today for updates.


Update: [April 30, 4:25 pm]
The Decision is out. Highlights:

  • basic residential rates in urban areas are capped at existing levels (a price ceiling);
  • basic residential service rates in rural areas are permitted to increase by up to 5% annually;
  • local optional service and bundled service rates are no longer subject to pricing constraints;
  • telcos are able to de-average rates local residential and optional local services;
  • business and other capped service rate increases are limited to the rate of inflation overall and a maximum increase of 10% per year for individual rates;
  • pay telephone service rates are permitted to increase to $0.50 per cash call, and $1.00 per non-cash call; and
  • rates for public safety and social services (e.g. 9-1-1 service, Message Relay Service) remain frozen.

The Commission’s policy is to move rates closer to costs. The new regime allows telephone companies to raise basic local prices in rural areas by the lesser of the annual rate of inflation or 5 per cent.

Once again on a major decision, Commissioner Langford has dissented from the majority. In his opinion, there are consumers left vulnerable by the new regime. He offers an alternative, which was rejected by his colleagues.

In its quest for administrative efficiency, the majority appears to have abandoned its responsibilities to balance the interests of all stakeholders: customers, competitors and incumbent telephone companies.

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The end of rural and remote phone service?

In case my post from Thursday interested you in examining the more entertaining regulatory decisions, I have another set of three dissenting opinions (in a single order) to share with you for your reading pleasure.

In one of the final Orders of the year 2006, the CRTC authorized Northwestel to withdraw local service from a small town on Baffin Island, presumably because it was too costly. This despite the fact that the costs were underwritten by the contribution subsidy payments.

I am sorry I missed this story when it was fresh last December.

From this day onward, the concept of basic service as a given in Canada and the notion that established phone companies have an obligation to provide such service to Canadians may be gone forever. My reading of the message underlying the majority decision is that access to phone service is only a given if companies are confident it can be provided profitably. In my view, that is not good enough.

A regulatory colleague tipped me to this CRTC Order, in which Stuart Langford’s dissent can be summarized as:

The nearest hospital is 1200 km away and it’s dark all the time up there this time of year. Still, the majority figures there’s no obligation to serve. No wonder Canadians shake their heads over the value of regulation.

Watching out for bandits

Some people wonder what kind of people read CRTC decisions for fun. Often, the rulings are highly technical or legalistic or filled with econometric terminology.

But every so often, there is a piece that gives such pleasure that you want to come back for more. It is like my golf game. I may only have 1 or 2 holes per round that make me smile, but the intensity is such that I keep going back.

Stuart Langford has distinguished his term as a CRTC Commissioner as being willing to speak his mind. Today’s decision regarding Rogers’ use of poles on New Brunswick highways contains a dissenting opinion by Commissioner Langford that I commend to you.

He pulls no punches and he isn’t afraid to use colourful language to describe the majority determination.

The Majority decision invites a Robin Hood approach to assessing user fees. Taken to its logical conclusion it could result in provincial schemes that take from the rich and give to provincial coffers not as directly as the Merry Men of Sherwood Forest once redistributed wealth, but just as surely. Perhaps a more appropriate analogy would be to the Sheriff of Nottingham rather than Robin of Locksley. Either way, it strikes me as a formula for anything but regulatory fairness.

His conclusion is succinct:

It may be that the amounts the Province attempts to collect from Rogers each year closely approximate the annual damage done by Rogers’ trucks to New Brunswick’s highways and rights-of-way. Unfortunately, New Brunswick has provided no evidence upon which I could reasonably come to that conclusion. Accordingly, I would have granted Rogers’ application to enter on highways controlled by the Province’s Department of Transportation at no charge.

The majority said that the province’s bill of more that $170,000 was reasonable. After all, look at all the money Rogers is making in New Brunswick.

Should consumers benefit from telco income trusts?

In the CRTC’s Price Cap hearings in Ottawa today, Commissioner Stuart Langford asked the TELUS expert witnesses if consumers should be beneficiaries of the reduction in taxes that result from the restructuring. Since taxes were a consideration in setting the initial rates entering the Price Cap regime, should a permanent reduction in taxes be reflected in a specific ‘productivity benefit’ and result in reductions in prices for consumers.

Langford suggested that if tax rates were suddenly increased, telcos would apply for an exogenous rate increase.

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Voice is still voice 2.0

The CRTC has issued Telecom Decision CRTC 2006-53, its reconsideration of how to regulate VoIP.

In the Decision, it reaffirms its approach to the regulation of VoIP – basically saying that ILEC VoIP services are regulated the same way as TDM services. However, the CRTC is using the opportunity to launch a review of the way it regulates local phone services, a Decision that was released in April. Specifically the Commission plans to review the 25% market share loss criteria prior to forbearing from price regulation and and the 20% loss criteria prior to removal of winback restrictions.

There were dissenting opinions from 3 Commissioners. Commissioners Cram and Langford agree with the retention of the VoIP regulatory regime but disagree with a review of the Local Forbearance criteria. Commissioner Noel continues to believe that VoIP should have been forborne as a service at the outset. She agrees with the review of the criteria.


Background
In May 2006, the Federal Cabinet sent the CRTC’s 2005 VoIP Decision back for reconsideration. Recall that when the CRTC issued its Decision on May 12, 2005, it was largely consistent with the preliminary views it had issued in its April 2004 Public Notice. At the time, the CRTC was one of the world’s first regulatory bodies to make a pronouncement on what was then an embryonic industry in terms of the general marketplace.

The CRTC ruled that Voice is Voice regardless of the underlying technology; ILEC VoIP would therefore be subject to regulation – although the CRTC has allowed ILECs to price VoIP services differently and with greater pricing flexibility.

In May of 2006, in response to appeals launched by the ILECs, Cabinet asked the CRTC to review its Decision and report back in 120 days. At that time, Cabinet said

After careful study of the CRTC decision, and the subsequent appeals, the government believes it is in the public interest for the CRTC to reconsider its decision… This will give the CRTC the opportunity to take into account the increase in demand for VoIP services and changes to the overall regulatory environment since the original decision was announced last year.

The CRTC had a busy summer in order to complete this process in such a compressed schedule. Keep in mind that there were instructions to consider the increase in demand for VoIP (requiring exploration and testing of evidence), the proposed policy direction to increasingly rely on market forces (announced by Minister Bernier at The Canadian Telecom Summit in June), the recommendations of the Telecom Policy Review Panel and the host of submissions provided in response to its Public Notice. Review the original Decision in light of the new market conditions and policy directions.

A discussion of the Local Forbearance Decision and its criteria can be found in our April 6, 2006 posting.

Which brings us to today.


VoIP Regulation 2.0
We will be writing more over the next few days about what we think all of this means.

Although the ILECs may not feel relief for the VoIP services, it is almost certain that their local phone services will be eligible for deregulated pricing sooner.

It is fascinating to see the dissent within the Commission as well as the majority determination to review the CRTC’s Local Forbearance Decision so quickly (less than 6 months) after its release.

The Public Notice will be operating on an expedited schedule. The CRTC has already issued interrogatories to ILECs, CLECs and VoIP service providers in order gather market data. Those responses are due in 2 weeks. The schedule set out in the PN calls for the record to be closed by October 26 and a Decision to be released within 120 days.

That kind of speed is required in order to make the decision meaningful. As we wrote a few weeks ago, there are a number of markets that are going to exceed the current thresholds.

Let’s hope that the need for a speedy decision doesn’t outweigh the need to get it right. It isn’t in anyone’s interest, ILEC, competitor nor consumer, to have regulatory uncertainty created by ongoing reviews.

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