Canada Post and the digital economy

Part of a story in the National Post about the looming disruption to Canada’s postal service caught my eye.

The post office, a crown corporation, … now delivers two out of every three purchases that Canadians make online. Canada Post grew its parcel revenue by 12.5 per cent in the first three months of 2016.

Last week, I wrote that Canada should have “a Chief Digital Economy Officer, charged with looking across all departments and agencies, intervening when policies are at cross-purposes with advancement of an innovation agenda.”

Navdeep Bains, Canada’s Minister of Innovation, Science and Economic Development (ISED) has been pushing businesses to go online and move his Innovation Agenda forward. With 2 out of 3 online purchases being delivered by Canada Post, how will a postal disruption impact adoption of e-commerce by Canadian consumers and businesses?

Has the Innovation Agenda been part of the calculus for the Canada Post negotiating team?

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